Support

HOURS:

 General Support Hours: After Hours:
 5 am – 7 pm AZ Monday – Friday 24 x 7 for Urgent Issues
 Click here to view our 2014 holiday schedule.
WAYS TO CONTACT:
 Phone: (877) 324-4776
 Web: “Submit a Ticket” under “Resources” at http://support.iprotech.com
 Email: support@iprotech.com
**All phone calls, emails and web entered issues will generate a new support ticket and an auto-response will be sent to the sender with the new issue #. This email should be replied to for all future email correspondence on that issue to prevent duplicate tickets from being generated.  If you have submitted a new request by email or through our Web Site, an agent will respond as soon as possible, generally within one business day.  For immediate assistance, please call (877) 324-4776, 5 AM – 7 PM Arizona Time, Monday through Friday and refer to the Issue Number.

Supported Product Versions

Allegro2014.1.2Details
2014.1.1Details
2014.1.0Details
2014.0.2Details
2014.0.1Details
2014.0.0Details
2013.1.3Details
Eclipse2014.1.2Details
2014.1.1Details
2014.1.0Details
2014.0.1Details
2014.0.0Details
2013.3.0Details
eCapture2014.1.2Details
2014.1.1Details
2014.1.0Details
2014.0.1Details
2014.0.0Details
Eclipse SE2014.0.1Details
2014.0.0Details
2013.1.0Details
eScan-IT3.2.9Details
3.2.7Details
Copy+2014.0.3Details
2014.0.2Details
2014.0.1Details
2014.0.0Details
2013.0.0Details
Classic Suite+8.7Details
8.6 SP6Details
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