Support

EDIT HERE

HOURS:

 General Support Hours: After Hours:
 5 am – 7 pm AZ Monday – Friday 24 x 7 for Urgent Issues
 Click here to view our 2014 holiday schedule.
WAYS TO CONTACT:
 Phone: (877) 324-4776
 Web: “Submit a Ticket” under “Resources” at http://support.iprotech.com
 Email: support@iprotech.com
**All phone calls, emails and web entered issues will generate a new support ticket and an auto-response will be sent to the sender
with the new issue #. This email should be replied to for all future email correspondence on that issue to prevent duplicate tickets from being generated.  If you have submitted a new request by email or through our Web Site, an agent will respond as soon as possible, generally within one business day.  For immediate assistance, please call (877) 324-4776, 5 AM – 7 PM Arizona Time, Monday through Friday and refer to the Issue Number.

Supported Product Versions (as of 8/31/2014)

Allegro2014.0.2Details
2014.0.1Details
2014.0.0Details
2013.1.3Details
2013.1.2Details
Eclipse2014.0.1Details
2014.0.0Details
2013.3.0Details
eCapture2014.0.1Details
2014.0.0Details
2013.1.0Details
Eclipse SE2014.0.1Details
2014.0.0Details
2013.1.0Details
eScan-IT3.2.9Details
3.2.7Details
3.2.6Details
Copy+2014.0.1Details
2014.0.0Details
2013.0.0Details
Classic Suite+8.7Details
8.6 SP6Details
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