Category Archives: Case Studies

Salt Lake Legal Takes on Bigger Cases, Expands Market Share with Ipro Technology Partnership

Salt Lake Legal and Ipro

Salt Lake Legal Takes on Bigger Cases, Expands Market Share with Ipro Technology Partnership

A Proven Partnership

Since 2001, Salt Lake Legal has provided legal support services to law firms and businesses in Utah and throughout the West. From document production, scanning, or electronic discovery, Salt Lake Legal has supported corporate legal teams, large law firms, and solo-practitioners with exceptional legal services.
Salt Lake Legal has used Ipro products for more than a decade, most recently moving to Ipro’s advanced cloud review technology for enterprise clients, giving them the power to take on larger, more complex cases.

Flexibility and Consistency

Even with these changes, Salt Lake Legal’s workflow didn’t change at all. The flexibility of Ipro allowed them to keep their current processes while giving them the confidence that they could easily handle the largest datasets. This eDiscovery power coupled with Ipro’s stellar back office support proved invaluable.

Advanced Analytics and AI

In one instance, Ipro’s advanced analytics and machine learning capabilities helped Salt Lake Legal land a particular case with millions of documents, because Ipro’s TAR functionality helped them quickly cull the data.

“Now more than ever, clients are asking about the TAR feature. Its ability to cull huge data sets really makes a difference in our ability to land bigger cases. Clients also really like the Ipro interface. It’s intuitive and user-friendly, and users can be up and running with it after one run-through on a one-hour web training.”

Shane Bawden, Salt Lake Legal                 Salt Lake Legal and Ipro

A Technology Partner to Grow With

Ipro’s ability to handle growth in the industry, both with technological advances and their ability to support clients, is the reason Salt Lake Legal continues their technology partnership with Ipro year after year.

 

Find out more about how Ipro can partner with your organization to simplify the process from Discovery to Trial.

Ipro Case Study with Chamberlain Hrdlicka

Challenge:

With a thriving practice, the burden of growing discovery volumes was challenging to manage. Chamberlain Hrdlicka had adopted litigation document review, processing, and transcript management software years earlier; however, with exponential growth in client data volumes, the limitations of that software became glaringly evident. They experienced performance and workflow issues on many cases, resulting in a great deal of stress on human resources. As a result, they set out to optimize the firm’s litigation software technology.

Their goals when searching for a new e-discovery solution for the firm and their 125 attorneys were to:

  • Increase ingestion speed by utilizing a distributed computing
  • Improve reviewer efficiency and precision for their legal
  • Reduce stress on their eDiscovery team

Prior to the implementation of the Ipro eDiscovery Suite, they found themselves working nights and weekends waiting for documents to upload into review. Their eDiscovery group could only take on so much work due to the time it took to prepare for review and prepare productions.

Solution

The Ipro eDiscovery Suite provided their firm with powerful processing, review and production capabilities “unlike any we’ve had before,” which allows them to give clients the relevant data they need at quicker speeds. “We’re able to maximize the integrated platform to quickly ingest, cull and search data collections, taking advantage of the advanced analytics features for e-mail threading, deduping, automated clustering and converting relevant documents to TIFF while the review is still in progress.” Chamberlain Hrdlicka

Prior to using Ipro, the process to review a current caseload would require a much larger team of reviewers; now, they can accomplish the same task in less time with significant cost savings. They can conduct a high-level ECA (Early Case Assessment) once the documents are into the review platform to know if there are gaps and whether they have everything they need for the case. The Ipro eDiscovery Suite has allowed them to handle large, intricate cases on a routine basis while mitigating significant impact to their attorneys’ workload. Despite the relatively small team, Chamberlain Hrdlicka can now optimize efficiency and productivity through the use of state-of-the-art technology, setting themselves apart from other firms—both large and small.

Benefits

“The addition of Ipro revolutionized how we work, what services we provide, and the number of resources required to get the work done. Upon implementation, Ipro led us to create a service provider model within our firm, allowing us to save time, resources and money and serve our clients in a more meaningful way.” Chamberlain Hrdlicka

The Ipro eDiscovery Suite ultimately improved the firm’s ability to produce higher quality, streamlined reviews and provided the flexibility to handle cases of any size. Using Ipro, they were able to increase their caseload by hosting over 330 cases and 40TB of data, while still working fewer hours and maintaining a small team. “The workflows are well thought out and the system is intuitive to use, which minimized the learning curve for our technical staff, support personnel and attorneys as they adopted the system.” Chamberlain Hrdlicka

They can offer their clients confidence in what the review process will cost. There won’t be any surprise expenses associated with using a third-party vendor or data hosting fees. They continue to leverage Ipro’s advanced technology to provide innovative, defensible and cost-effective eDiscovery and litigation support services. They can reduce client costs through increased productivity and reduced complexity, rather than by discounting rates.

To learn more about Ipro’s eDiscovery suite and how it can work for you, contact us or visit our website for more information.

 

About Chamberlain Hrdlicka

Chamberlain Hrdlicka is a diversified business law firm with offices in Atlanta, Houston, Philadelphia and San Antonio. The firm represents both public and private companies, as well as individuals and family-owned businesses across the nation. The firm offers counsel in tax planning and tax controversy, corporate, securities and finance, employment law and employee benefits, energy law, estate  planning and administration, intellectual property, international and immigration law, commercial and business litigation, real estate and construction law.

https://www.chamberlainlaw.com/

 

About Ipro Tech, LLC

Simplifying the Process from Discovery to Trial

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

https://www.iprotech.com

 

Ipro Announces Platinum ADD Partnership with doeLEGAL

TEMPE, Arizona – Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today its Platinum ADD Partnership with doeLEGAL, a Delaware-based company that was established 46 years ago and has been serving the litigation and eDiscovery community for 19 years. Ipro and doeLEGAL have enjoyed 12 years of business together, and both companies see this partnership as a positive next step.

President and CEO Tom Russo explained, “Our goal for this new partnership is to develop a strong working relationship with Ipro to ensure we build the best tools for our clients’ needs. By working collaboratively with Ipro, we can stay ahead of the rapid changes that affect our industry. We see our eDiscovery technology providers as trusted partners who help us stay on the cutting edge of advanced legal technology.”

When asked about their decision to use Ipro products, Russo stated, “Offering the industry’s best tools to our global client base is part of our continuing commitment to provide superior value at every stage of the EDRM lifecycle. Ipro is a recognized leader in providing users with the powerful tools they need to accurately and effectively manage their eDiscovery. Our business models of putting clients’ success first make our companies a great fit.”

The Ipro Partner Program is designed to help companies offer the products and solutions that customers want, gain differentiation in provided services, build credibility in the industry, and grow the business. Kim Taylor, CEO/President of Ipro Tech, claimed, “doeLEGAL is a trusted partner who we have enjoyed working with over the years. They are committed to offering the very best to their clients, and we look forward to many more years of our combined service in the eDiscovery industry.”

In addition to being a Platinum ADD Partner, doeLEGAL leverages a full team of certified Ipro software experts to assist their customers in the eDiscovery process. Among their employees are three ADD Sales Experts, one eCapture Administrator, two ADD Administrators, one ADD Trainer, two Eclipse Administrators, and an Eclipse Sales Expert.

For more information about becoming an Ipro Partner, email partnership@iprotech.com or visit the Partner Program page. To learn more about ADD certifications, visit the Training page.

 

ABOUT IPRO TECH, LLC

Founded in 1989, Ipro is a global leader in the development of advanced software solutions used by legal professionals to streamline the discovery process. Ipro’s worldwide network of corporations, law firms, government agencies, and legal service providers rely on Ipro’s Enterprise platform to organize, review, process, and produce litigation data of vast sizes and complexity levels more efficiently and cost-effectively than ever before. For more information on Ipro, visit www.iprotech.com.

 

ABOUT doeLEGAL

Based in Delaware, doeLEGAL provides leading-edge collaborative legal innovations to legal departments and law firms for both eDiscovery & Enterprise Legal Management. Dedicated to earning clients’ business every day, they focus on client satisfaction, efficiency, and cost control.  Their corporate culture is shaped by a 5-Tenet Service Model including the predictable cost of ownership of distinctly superior technology & software. doeLEGAL’s eDiscovery and Data Hosting services handle litigations of any size and complexity while ensuring full security, control, and data management. For more information on doeLEGAL, visit www.doelegal.com.

Ipro Announces Expanding Partnership with ProFile Discovery

TEMPE, Arizona – Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today the expansion of its ADD Partnership with ProFile Discovery, an Ohio-based company that has been committed to solving client challenges for over 15 years. The combined commitment of these two companies to helping their customers has naturally led to a strong business relationship that started in 2006.

Originally known as Profile Imaging, this company began as a document scanning and copy shop. When Andrew Keck, CTO, joined the team, he chose to launch the eDiscovery services for the company by purchasing and using Ipro’s eCapture software. Electronic Discovery became the dominating service for this business, resulting in the ProFile Discovery we know today.

Since that initial purchase of one eCapture license, ProFile grew from three workers to five, then ten, and so on, which eliminated the need to invest hundreds of thousands of dollars upfront. Now, they also enjoy the benefits of the Ipro’s Eclipse and ADD platform. Linda Wong, Director of ESI at ProFile Discovery, explained, “Ipro ADD has greatly reduced the time spent discovering, processing, and loading [data] into Eclipse, allowing for a quicker turn around while increasing productivity.”

However, the growth is far from over for ProFile Discovery. Andrew Keck expressed his excitement about ADD and using the Early Case Assessment feature to put together Intel reports on data. The company has goals to use their Ipro Partnership to grow business and continue to move data to the security of the Cloud.

The Ipro Partner Program is designed to help companies offer the products and solutions desired by customers, gain differentiation in provided services, build credibility in the industry, and grow the business. Kim Taylor, CEO/President of Ipro Tech, stated, “We have enjoyed working with ProFile throughout the years, but our momentum as a team hasn’t stopped. Together, we will continue to bring solutions the eDiscovery industry has never seen before.”

For more information about becoming an Ipro Partner, email partnership@iprotech.com or visit their Partner Program page

ABOUT IPRO TECH, LLC

Founded in 1989, Ipro is a global leader in the development of advanced software solutions used by legal professionals to streamline the discovery process. Ipro’s worldwide network of corporations, law firms, government agencies, and legal service providers rely on Ipro’s Enterprise platform to organize, review, process, and produce litigation data of vast sizes and complexity levels more efficiently and cost-effectively than ever before. For more information on Ipro, visit www.iprotech.com

ABOUT PROFILE DISCOVERY

Founded in 2001 and based in Columbus, Ohio, ProFile Discovery leverages a team of seasoned professionals to provide effective solutions throughout the life cycle of digital evidence. ProFile offers a variety of services, including data hosting, forensic services and project management. This company understands the entire EDRM model, and its employees work hard to assist and advise customers throughout the process. For more information on ProFile Discovery, visit www.profilediscovery.com

Ipro Announces Platinum ADD Partnership with Avalon

TEMPE, Arizona – Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today its Platinum ADD Partnership with Avalon, a New York-based company that has been committed to solving client challenges since May 2000. The combined commitment of these two companies to helping their customers has naturally led to a partnership.

Vice President, Enterprise Sales, Seth Wiersma explained, “More and more of our clients are looking for other hosting and review options that provide alternative workflows and different pricing options that best suit the needs of their particular case. Ipro’s continued development in their product and a like-minded approach to creative and flexible solutions for their customers very much appealed to us.”

When asked about their decision to use Ipro’s ADD platform, Wiersma stated, “Our primary goal was to position Avalon with options to bring to our customers. No single platform can suit the needs of every matter, and no single platform will appeal to every user. The addition of Ipro enables us to appeal to a wider customer audience with a broader solution set.”

The Ipro Partner Program is designed to help companies offer the products and solutions that customers want, gain differentiation in provided services, build credibility in the industry, and grow the business. Kim Taylor, CEO/President of Ipro Tech, claimed, “Avalon is an exceptional company, and we have enjoyed working with them. We look forward to the future as our teams work together to change the legal tech industry.”

In addition to being a Platinum ADD Partner, Avalon has successfully achieved the highest level of ADD certifications to be able to administer and train on the full ADD solution. Among their employees are three ADD Sales Experts, two ADD Administrators, and an ADD Trainer.

For more information about becoming an Ipro Partner, email partnership@iprotech.com or visit their Partner Program page. To learn more about ADD certifications, visit the Training page.

 

ABOUT IPRO TECH, LLC

Founded in 1989, Ipro is a global leader in the development of advanced software solutions used by legal professionals to streamline the discovery process. Ipro’s worldwide network of corporations, law firms, government agencies, and legal service providers rely on Ipro’s Enterprise platform to organize, review, process, and produce litigation data of vast sizes and complexity levels more efficiently and cost-effectively than ever before. For more information on Ipro, visit www.iprotech.com.

 

ABOUT AVALON

Founded in 2000 and based in Syracuse, New York, Avalon is a national leader in document services and has experienced steady growth since its creation. Avalon provides eDiscovery, digital forensics, cyber security, managed eDiscovery, and traditional litigation support services to law firms and corporations across the United States. At its core, Avalon is a problem solver. They work hard to find solutions to clients’ challenges and strive to prove that no one can out-service their team. For more information on Avalon, visit www.teamavalon.com.