Category Archives: Desktop

All posts related to desktop ediscovery software.

Upcoming Webinar! Learn why Ipro for desktop is the future of small-footprint eDiscovery solutions

Ipro for desktop

Upcoming Webinar! Learn why Ipro for desktop is the future of small-footprint eDiscovery solutions

The small law firm is often left out of the eDiscovery conversation. Faced with choosing an enterprise tool, sticking with legacy eDiscovery software that is no longer being developed, or the old standby, manual processes, it might seem that small firms are left little in the way of eDiscovery options.

Say hello to Ipro for desktop!

Ipro for desktop gives you BigLaw power with Small Firm overhead. This is a true all-in-one litigation platform, allowing you to effortlessly manage reviews, ingest native files, and accurately produce documents. You can also build case strategy using the fact management tool and prepare presentation in TrialDirector360.

For an in-depth look at how Ipro for desktop can help your legal team through the litigation lifecycle from discovery to trial, join Ipro’s VP of desktop solutions Derek Miller for an upcoming product webinar, December 18th at 1pm EST.

In addition to discovery, Derek will discuss how our customers are taking advantage of Ipro’s feature-rich product to handle employee disputes, as well as subpoena and FOIA requests, with the added ability to work offline for continued productivity.

Are you already working with a legacy eDiscovery platform? Find out how migrating cases from a variety of other systems is a simple and straightforward process.

Register now!

 

What Percentage of Your Cases Go to Trial Each Year?

Percentage of Cases Go To Trial

 

What Percentage of Cases Go to Trial?

In a recent Ipro survey, 68% of respondents said that less than 5% of their cases go to trial each year. This probably isn’t a surprise to those of us working in the legal industry. For many, the goal is absolutely that: get to a resolution as quickly as possible and skip trial all together. Because of this, a large portion of legal teams working in the eDiscovery space don’t ever consider tools that are designed for fact management and trial presentation. But that doesn’t mean there isn’t a place for them outside of the courtroom.

Percentage of Cases Go To Trial

For example, whether or not a case goes to trial, the legal team has to build a strategy around the facts and the evidence. A fact management tool allows a legal team to connect those facts with specific pieces of evidence or custodians, along with annotations by attorneys or lit support, so they can begin building a case strategy while conducting document review.

Another example of using trial-based tools before trial is presentation software. Often, presentation software can be connected directly to your fact management tool, allowing a legal team to present the strategy or case during mediation, at a meet and confer conference, or any other time where they may need present key elements of the case (including documents with highlights and call-outs, or video deposition clips) in a clear and organized fashion.

That’s where a solution like Ipro for desktop comes in: it’s a full eDiscovery processing and review tool with built-in fact management (Case Story) and trial presentation (TrialDirector 360) components, allowing for a seamless workflow from data ingestion through eDiscovery to presentation. So if you never see the inside of a courtroom, or a large percentage of your cases end up at trial, eDiscovery and Trial technology can level the playing field for your firm.

 

 


Ipro for desktop

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What Should Be in the Small Law Firm eDiscovery Toolbox: The Lawyerist Interviews Derek Miller

small law firm eDiscovery

The small law firm is often left out of the eDiscovery conversation. Faced with choosing an enterprise tool, sticking with legacy eDiscovery software that is no longer being developed, or the old standby, manual processes, it might seem that small firms are left little in the way of eDiscovery options.

But that isn’t the case. Recently, The Lawyerist interviewed Derek Miller, VP of Desktop Solutions at Ipro, on several of their podcasts, talking about just that: eDiscovery tools small law firms should keep in their toolboxes.

Why Do Small Firms Need to Care About eDiscovery?

Derek Miller: I have a firm that I work with here in Phoenix, a small firm, two attorneys and two paralegals. And they’ve decided to use technology from start to finish. From the first meeting with a client, they start a chronology on what they’re going to produce, and what they’re getting from opposing counsel. And they start with electronically created information and images, which means someone has to process it and work with it. So they use our desktop software to ingest that information, review, and produce it. They also manage their transcripts and synchronized video, and they build the entirety of their case through the use of this technology.

At every stage, they’re reviewing, producing, scanning, coding data, and putting it into a product that will allow them to then take all of that information and transition it through the litigation life cycle and then go into trial and present that information. Ironically, everyone has to prepare as if they’re going to trial; whether or not they end up there is dependent upon the case. And because they’re using technology at every stage, they’re already familiar with the facts all the way through, solidifying their strategy.

Lawyerist: They don’t have to wait until pre-trial, or even discovery, they’re ready to go from the beginning of the intake process. That sounds like a pretty powerful way to approach trial prep and litigation in general.

Derek Miller: I think so. And because they’ve adopted the software and are using it through the whole process, they don’t have to relearn it each time when they get to a certain stage. It’s just a natural part of the practice.

Lawyerist: How would a firm get started using technology like that?

Derek Miller: That’s a great question. First, go out and evaluate a couple of different products, decide what it is that you’re trying to do, and then how a particular software fits that goal.

Secondarily, I would invest heavily in the training. Once you become familiar with the software, then make that a part of your workflow.

Fact Management:

Lawyerist: What’s a tool that you think should be in every litigator’s toolbox?

Derek Miller: I think one of the tools that can be really helpful, and that’s a little bit underrated, is a Fact management tool.

Lawyerist: What is a fact management tool?

Derek Miller: It’s a tool that bridges the gap between the discovery/production phase of litigation and the trial phase. And with every case, you should be preparing as if you are going to trial, even if you don’t ultimately end up in the courtroom.

Lawyerist: I’m imagining that a fact management tool uses key facts, material facts, extraneous facts, as the central organizing principle, and my assumption is that it helps me organize what those facts are and identify why they might matter, helping me draw connections between them.

Derek Miller: Yeah, I think one way to think about a fact management tool is it’s like one of those photographic mosaics, where you’re trying to take a bunch of those little individual pictures and turn it into one big picture. And with litigation, you start with one big picture in mind, and then with all the little pictures you’re given, you try and paint it so it’s accurate and clearly seen. Sometimes that’s harder to do, because you’re stuck with all these little pieces of evidence, and you have to align those with all of the facts and issues of the case. A fact management tool can help you do that. You have to have the ability to manage witnesses, documents, testimony, and a chronology, and the ability to visualize “what happened when” is a key part of painting that picture.

Lawyerist: You just mentioned a chronology, what are some other key features you want to look for in a fact management tool.

Derek Miller: Something that ties together facts and the evidence that goes with it, whether that is a document, an email, a video, a transcript testimony from a deposition, any of those are all key pieces you want to manage. Additionally, you don’t want a tool that’s a bridge to nowhere. And what I mean by that, is that it would be great if all the effort and work product was going to transition easily into whatever you’re going to use for trial.

Lawyerist: Because the idea here, is that whenever I see a fact, it’s providing me with the additional context. So I know what that fact means, what the significance is, if it turns out to exist or not exist, if the fact is disproved or proved, and what that means for my case, and what are the documents I’m going to need to prove it up or disprove it.

Derek Miller: You’re right, and then which witness is going to testify and who’s going to introduce that evidence to help you out.

Lawyerist: Is this something that will work with my presentation software, or is this just something I would use myself on my laptop at my desk?

Derek Miller: It could be either/or. As I mentioned earlier, it could be something that’s going to transition that work product right into the trial software, so that if you do end up in the courtroom, you’re not redoing that work. It’s all going along for the ride.

Lawyerist: And that’s the philosophy behind Ipro, right? It’s something you begin using at the beginning of the case that helps you along the way, and then it also turns into a fact management tool as you need it to be, and it also helps you present your case at trial, and handles the whole lifecycle of the case.

Derek Miller: Exactly. We’re all about simplifying that entire process, from the start of discovery all the way through trial.

Redaction Woes:

Lawyerist: You were telling me about some PDF redaction disasters you were seeing recently that show what happens when you use software correctly, but for a purpose which it was not intended. Tell us what you’ve seen.

Derek Miller: Recently in the news, there was the story of the redacted information that was erroneously or accidentally exposed because of the tools that were used to do the redaction. It’s probably not the first or last time that will happen, but in this instance, it was an issue of understanding how the technology works versus the software itself, and that can be the bigger problem when it comes to selecting tools for the toolbox.

Lawyerist: So in this case, remind me, what was the situation and what was the tool that went wrong?

Derek Miller: Basically, the situation was they went through and they redacted some grand jury information, and the software did work as it was intended, and it did redact, but that doesn’t mean it was permanent or fixed, so an outside party was able to highlight, copy, and paste, and then show that redacted information in another document.

Lawyerist: This was the kind of situation where, someone drew black boxes over the document, which works if you’re going to print it, but doesn’t actually redact the digital information from the file.

Derek Miller: Correct. When you have an image or text, you can put a black box over it all you want, but the underlying data is still there. So while they did choose a redaction tool, they didn’t double check to make sure the information wasn’t still available.

Lawyerist: So how can lawyers make sure that when they are redacting PDF documents or other digital documents, they’re doing it correctly.

Derek Miller: That’s kind of the challenge: picking the right tool for the right job. Based on this recent experience, anyone doing redactions and producing redacted documents is going to understand how those tools work and be a little more careful so they avoid this type of mistake. But mainly you want to make sure you have the right tool in your toolbox. So use software that’s specifically designed to redact and produce those redactions accurately. And as far as the functionality of the software, you want to make sure it does a couple of things like automatically re-OCR the document to remove the text under the redaction, run validations to make sure the redactions are burned in and the text is correct, and then be able to create layered redactions so that multiple production sets can be sent to multiple parties.

In addition to those functions, in the Ipro for enterprise and Ipro for desktop products, there is a feature called Production Shield which identifies those types of documents that need that added layer of review before they’re produced.

Lawyerist: Which can keep you from making mistakes. Kind of like the email feature that reminds you when you’ve forgotten to attach something.

Derek Miller: Exactly. In a similar way that your email will ask, “Are you sure you want to send?” or “Did you mean to attach documents?” Production Shield works in a similar way where it says, hey, you may want to check these documents to make sure the redaction is correct and there’s no underlying text that could inadvertently get disclosed.

Lawyerist: That sounds pretty handy! Thanks so much for being with us today, Derek.

Derek Miller: Thank you.

 

Find out how 5 legal teams overcame their challenges, utilizing Ipro’s Hybrid approach to eDiscovery.

Download the eDiscovery Adventure Guide Today!

Ipro eDiscovery Adventure Guide

Having Trouble Navigating the Unpredictable Waters of eDiscovery?

eDiscovery adventure guide

Ipro’s eDiscovery Adventure Guide

Find out how 5 legal teams overcame their challenges, utilizing Ipro’s Hybrid approach to eDiscovery.

There are a lot of stakeholders and processes involved in eDiscovery, which makes it an extremely complex adventure. For many years, people said that with the right software, you could handle everything. But software alone isn’t enough. That’s why you need a technology partner to help navigate the unpredictable waters of eDiscovery.

When software isn’t enough: Data continues to grow in size and complexity, and the need for that data in investigations and litigation is now a daily occurrence. For an agile response, innovative approaches to eDiscovery are necessary, and rather than trying to go at it alone, forward-thinking legal teams will look toward a hybrid approach.

Download the eDiscovery Adventure Guide Today!

Ipro eDiscovery Adventure Guide

5 Reasons Your Legal Team is Being Held Back by Legacy eDiscovery Software

legacy eDiscovery software

We’ve all been there: we know we need to change our way of doing things but are stuck in the status quo. We tell ourselves, if it isn’t broken, why fix it, because the thought of going through the difficulty of evolving often overshadows any benefits that might come with updating.

Those of us working in eDiscovery are no different. Even as digital information is constantly growing, file types changing, and processing and review costs continue rising, we hang onto outdated software that becomes more and more unstable with age—from limited processing capabilities, issues with filetype compatibility, or a lack of continued development and support.

Here are 5 reasons why continued use of unsupported legacy software is a ticking time bomb in your eDiscovery process.

  1. Tech Support

This is an obvious one. Using legacy eDiscovery software that is no longer supported by the company that created it is like driving a car with high-mileage and no warranty: it may still run fine and get you from point A to point B, but when it breaks down, you’re on your own.

  1. Operating System Support

As far as digital lifespans go, 5 years is a long time. If your legal team is using legacy eDiscovery software which was created for older versions of an OS, it could lead to issues if it’s no longer being supported to meet with scheduled OS updates. (For example, Microsoft released Windows 10 in 2015, which has had 7 additional versions updates since then, with various “end of service” dates scheduled in 2020).

  1. File-type support

It’s no secret that data is growing exponentially each year, particularly in the corporate sector. From an eDiscovery standpoint, the challenge lies with the near infinite number of file types (and variations within each type) in which data can live. Every program and application you use creates different file types: email, chat, social media, planning and content-creation tools, etc. Different versions of the same program or application create variations of those file types, and different formatting within each of those can create still more variations. From this perspective, it’s easy to see why a legal team needs software that is continually being updated in order to keep up with this growth.

  1. Lack of advanced tools and analytics for today’s workflows

More and more, legal teams are looking to add the latest tools which increase the speed, accuracy, and efficiency of document search and review. If your team is using software that is no longer being developed or supported, you may be missing out on the latest innovations in Early Case Assessment (ECA), Technology Assisted Review (TAR), and other advanced technology which allows your team to deal with larger datasets and take on more complex cases.

  1. Difficulty meeting unique production requirements

FRCP Rule 34(b) states that a requesting party may specify the form or forms of ESI production, which are determined by the parties at the Rule 26(f) “meet and confer” conference. The inability to meet unique production requirements due to outdated or unsupported software will result in having to turn to outside service providers to do the job for you, resulting in extra costs and added stakeholders, in order to meet the production deadline.

Functional Software isn’t a Long-Term Solution

It’s time to stop struggling with legacy eDiscovery tools. Ipro easily migrates data from the most popular legacy flat-file review databases and has been purpose-built with the most cutting-edge features in eDiscovery. No matter what your eDiscovery needs are, Ipro has the flexibility, scalability, and value to meet them.

 

Register for Ipro’s upcoming webinar:

eDiscovery from the Trenches: 3 Veteran Practitioners Discuss How to Create a Successful eDiscovery Workflow

Salt Lake Legal Takes on Bigger Cases, Expands Market Share with Ipro Technology Partnership

Salt Lake Legal and Ipro

Salt Lake Legal Takes on Bigger Cases, Expands Market Share with Ipro Technology Partnership

A Proven Partnership

Since 2001, Salt Lake Legal has provided legal support services to law firms and businesses in Utah and throughout the West. From document production, scanning, or electronic discovery, Salt Lake Legal has supported corporate legal teams, large law firms, and solo-practitioners with exceptional legal services.
Salt Lake Legal has used Ipro products for more than a decade, most recently moving to Ipro’s advanced cloud review technology for enterprise clients, giving them the power to take on larger, more complex cases.

Flexibility and Consistency

Even with these changes, Salt Lake Legal’s workflow didn’t change at all. The flexibility of Ipro allowed them to keep their current processes while giving them the confidence that they could easily handle the largest datasets. This eDiscovery power coupled with Ipro’s stellar back office support proved invaluable.

Advanced Analytics and AI

In one instance, Ipro’s advanced analytics and machine learning capabilities helped Salt Lake Legal land a particular case with millions of documents, because Ipro’s TAR functionality helped them quickly cull the data.

“Now more than ever, clients are asking about the TAR feature. Its ability to cull huge data sets really makes a difference in our ability to land bigger cases. Clients also really like the Ipro interface. It’s intuitive and user-friendly, and users can be up and running with it after one run-through on a one-hour web training.”

Shane Bawden, Salt Lake Legal                 Salt Lake Legal and Ipro

A Technology Partner to Grow With

Ipro’s ability to handle growth in the industry, both with technological advances and their ability to support clients, is the reason Salt Lake Legal continues their technology partnership with Ipro year after year.

 

Find out more about how Ipro can partner with your organization to simplify the process from Discovery to Trial.

6 Reasons Why Desktop eDiscovery is a Viable Solution in a Cloud-Based World

desktop eDiscovery is a viable solution

6 Reasons Why Desktop eDiscovery is Still a Viable Solution in a Cloud-Based World

For several years now, cloud-based eDiscovery has been touted as the wave of the future, and there’s no doubt about its benefits.

  • Scalability

In the cloud large datasets aren’t a problem, giving you the ability to scale when big cases arrive at your door

  • No Maintenance Required

Because the cloud host manages software and infrastructure updates, you never have to worry about upgrades

  • Predictable Pricing

Cloud-based platforms are often priced on a subscription model, giving the user predictability when it comes to budgeting

But for all the power the cloud brings, sometimes it’s not always the answer to an organization’s needs before or after review. That’s where a modern (not legacy products from the last decade), easy-to-deploy, local solution can cut a lot of hours and pain from your daily workload, while keeping overhead even lower than a cloud-hosted enterprise solution.

Here are 6 reasons desktop eDiscovery is still a viable solution:

Low Cost Quick Look

Need to take a quick look at a PST, some loose files, or a few directories of data? If you FTP your data to the cloud, it adds to your hosting costs. A solution like Ipro for desktop allows you to quickly ingest any native data, perform ECA and quick Review, find what you want, and produce it. If data needs to be hosted after that, you’ll only be paying for what’s relevant.

After the Case is Done

After a case, you need to maintain the data, allowing you to go back and retrieve and produce documents when asked. But do you really need to leave that data in the cloud where monthly hosting fees continue to add up? Ipro for desktop allows you to archive your hosted cases locally with the full power to access everything at any time, with virtually no cost.

Fact Management and Case Prep

You won’t find this in enterprise cloud eDiscovery platforms! But with Ipro for desktop, data streams from Review into the fact manager, allowing you to organize evidence at any phase of the litigation life-cycle. Rather than just tagging a document for later, users can cite the specific text or section of a document, link it to the “fact” and call it up during presentation. You can also share and search transcripts between modules, making your case-build efficient and simplified.

No Internet? No problem!

Even with today’s technology, you may still find yourself without internet, whether in the courtroom, on a plane over the ocean, or when service may just not be what you need. With Ipro’s desktop eDiscovery solution, you can go completely mobile with a “Published” version of your case that runs in the review database on your local machine. Once you have service again, you can sync all of your changes and work-product back to the network.

Other tasks that may be difficult for cloud platforms but not for Ipro for desktop

  • Scan directly into a database
  • Print from a print server to offload the individual Review user machines
  • Easy bulk Unitization of large documents
  • Easy bulk image and OCR of documents
  • Ingest raw images without a loadfile
  • Clip and crop 3rd party production images and re-brand
  • Manual coding with names normalization
  • Custom production options, and many more…

Scale to the Cloud When Things Get Big

Yes, a desktop solution can surge to the cloud if the need arises. If your cases get too large for your physical infrastructure or need to be accessed online by co-counsel, they can temporarily be moved to the Ipro cloud, giving you that extra horsepower on demand, allowing you to take on cases of any size or complexity without significant ramp-up time or monetary investment.

Conclusion:

Again, the cloud has many benefits, but there are some things only a desktop solution can do. And if it’s been purpose-built for modern challenges, there’s no reason why desktop shouldn’t have a place at the eDiscovery table.

To learn more about Ipro’s Desktop eDiscovery solution, visit us here.