Ipro has many options for you to leverage Ipro for enterprise as a hosted service. We offer this because we understand your business and know you need flexibility. Whether you need an environment with the occasional over-flow for case management tasks or you’d like to take advantage of our Managed Services complete with all your ESI processing needs and full-time case management, Ipro is here for you.
Want a true Managed Services arrangement for data processing and a hosted review solution?
Ask us about a Managed Services agreement.
Need data Processed and Delivered to load into your own environment?
Talk to us about our P&D services.
If you’re taking advantage of our IaaS solution and need some assistance with overflow projects, let us know. We can do that too!
Managed Services
- Tasks offered by our experienced Case Managers may include case and user creation, eDiscovery processing, data imports, assistance with setting up Review Passes and custom searches, setup and completion of Exports and/or Productions
- Each case in our managed services environment is assigned a dedicated Case Manager who works with the support of the entire Services Team
- We offer around the clock assistance to help you meet those tight deadlines
- Communication about your cases is facilitated through our Client Portal
- We offer same day turnaround times for standard discovery projects
- Our Case Managers can consult with you on best practices and workflows to simplify the daunting task of document review
- Implementation of Ipro Analytics is provided on all cases at no additional charge. Any of our Managed Services offerings may be utilized by our IaaS clients to supplement your litigation support department during particularly busy times
Process and Deliver
- Have more work than your lit support team can handle? Let us assist with our P&D Services.
- Send us any processing job that exceeds your in-house processing threshold. No job is too big.
- Some examples of our P&D services:
- ESI processing
- Image format conversions
- Text extraction or OCR
- Creation of load files
Secure, Reliable, and Up-to-Date
Whether you go with our full-blown Managed Services or Infrastructure as a Services (IaaS) model, our environment is secure and maintained to the highest standards. We supply and maintain the infrastructure, storage and 3rd party software required for a successful experience with Ipro for enterprise.
- SSAE 16 Type 2 Data Center with biometric security scans and 24/7/365 onsite operational & security staff
- SSAE 16 Type II / SOC I / SOC II / SOC III
- Capable of 100% uptime with backups, temperature control and multiple fiber carriers
- Top tier hardware, SQL, and Virtualization
- All backups of data and SQL are performed and included at NO COST
- Regular Windows updating and patching
- Ipro Software Updates and Upgrades performed on your behalf
Talk with your Ipro Sales representative to find out how Ipro Services can assist on your next matter!
