Sales Operations Specialist


Day In the Life

From navigating databases to completing administrative projects, you are our go-to person to ensure smooth functioning of our sales department. With a variety of tasks, you will pivot to meet the demands of our clients and sales team.

Your primary functions include order entry, license management, and sales support. You provide customer service to existing client base and are the first point of contact for prospects to gather information and direct to the appropriate sales rep for assistance. You draft quotes and contracts within company guidelines, as well as fulfill orders, and work across many departments to meet client needs. You perform database cleanup & management; draft summaries & reports of client history; calculate credits & discounts for accurate order processing.


We are looking for someone who:

  • Has a true desire to satisfy the needs of others in a fast-paced environment
  • Has a positive can-do attitude and is eager to learn
  • Has excellent organizational skills and can prioritize tasks
  • Works effectively, independently and as part of the team
  • Has the ability to multitask
  • Maintains good customer relations
  • Has excellent time management skills
  • Is organized and has strong time management skills
  • Contributes to sales operations by development and use of metrics and tools to measure sales performance


The successful candidate will have:

  • Customer service background
  • Data entry experience
  • Excellent communication skills, both verbal and written
  • Basic Microsoft Office knowledge (Outlook, Word, Excel, PowerPoint)
  • Desire to learn in a fast-paced environment


We win with people. Here’s how we support ours:

  • Currently 100% remote working due to Covid-19
  • 100% company-paid benefits for the employee including: Health, Dental, Short/Long Term Disability and up to $50,000 in life insurance
  • 15 PTO days and 10 paid holidays (including MLK, Jr Day, Veteran’s Day, Juneteenth)
  • 8 hours of volunteer time
  • 401(k) plan
  • We offer flexible start and end times
  • We have a start-up company mentality with 30 years of industry experience
  • Work/Life balance is valued and upheld
  • Tempe, AZ headquarters has a progressive environment with private food market, onsite gym, lounge & game room, and casual office culture
  • Named as a CareerBuilder® Top Company to Work for in Arizona
  • Named AZ’s Most Admired company by Best Companies AZ


Apply Now!

Why Work at Ipro

Technology and the law touch every aspect of our lives in some way, which is why the work we do at Ipro is so important. Our team members know that we are on the forefront of the eDiscovery industry, ensuring that data involved in investigations, legal matters, and trials leads to just, speedy, and cost-effective outcomes for our clients.

This is why we build a community around our workers: they're friends, neighbors, people you volunteer with, people you root for. And Ipro's objective is to help our employees fulfill their dreams while making a difference to our customers.