Tag Archives: Controlling Costs

Ipro Case Study with Chamberlain Hrdlicka

Challenge:

With a thriving practice, the burden of growing discovery volumes was challenging to manage. Chamberlain Hrdlicka had adopted litigation document review, processing, and transcript management software years earlier; however, with exponential growth in client data volumes, the limitations of that software became glaringly evident. They experienced performance and workflow issues on many cases, resulting in a great deal of stress on human resources. As a result, they set out to optimize the firm’s litigation software technology.

Their goals when searching for a new e-discovery solution for the firm and their 125 attorneys were to:

  • Increase ingestion speed by utilizing a distributed computing
  • Improve reviewer efficiency and precision for their legal
  • Reduce stress on their eDiscovery team

Prior to the implementation of the Ipro eDiscovery Suite, they found themselves working nights and weekends waiting for documents to upload into review. Their eDiscovery group could only take on so much work due to the time it took to prepare for review and prepare productions.

Solution

The Ipro eDiscovery Suite provided their firm with powerful processing, review and production capabilities “unlike any we’ve had before,” which allows them to give clients the relevant data they need at quicker speeds. “We’re able to maximize the integrated platform to quickly ingest, cull and search data collections, taking advantage of the advanced analytics features for e-mail threading, deduping, automated clustering and converting relevant documents to TIFF while the review is still in progress.” Chamberlain Hrdlicka

Prior to using Ipro, the process to review a current caseload would require a much larger team of reviewers; now, they can accomplish the same task in less time with significant cost savings. They can conduct a high-level ECA (Early Case Assessment) once the documents are into the review platform to know if there are gaps and whether they have everything they need for the case. The Ipro eDiscovery Suite has allowed them to handle large, intricate cases on a routine basis while mitigating significant impact to their attorneys’ workload. Despite the relatively small team, Chamberlain Hrdlicka can now optimize efficiency and productivity through the use of state-of-the-art technology, setting themselves apart from other firms—both large and small.

Benefits

“The addition of Ipro revolutionized how we work, what services we provide, and the number of resources required to get the work done. Upon implementation, Ipro led us to create a service provider model within our firm, allowing us to save time, resources and money and serve our clients in a more meaningful way.” Chamberlain Hrdlicka

The Ipro eDiscovery Suite ultimately improved the firm’s ability to produce higher quality, streamlined reviews and provided the flexibility to handle cases of any size. Using Ipro, they were able to increase their caseload by hosting over 330 cases and 40TB of data, while still working fewer hours and maintaining a small team. “The workflows are well thought out and the system is intuitive to use, which minimized the learning curve for our technical staff, support personnel and attorneys as they adopted the system.” Chamberlain Hrdlicka

They can offer their clients confidence in what the review process will cost. There won’t be any surprise expenses associated with using a third-party vendor or data hosting fees. They continue to leverage Ipro’s advanced technology to provide innovative, defensible and cost-effective eDiscovery and litigation support services. They can reduce client costs through increased productivity and reduced complexity, rather than by discounting rates.

To learn more about Ipro’s eDiscovery suite and how it can work for you, contact us or visit our website for more information.

 

About Chamberlain Hrdlicka

Chamberlain Hrdlicka is a diversified business law firm with offices in Atlanta, Houston, Philadelphia and San Antonio. The firm represents both public and private companies, as well as individuals and family-owned businesses across the nation. The firm offers counsel in tax planning and tax controversy, corporate, securities and finance, employment law and employee benefits, energy law, estate  planning and administration, intellectual property, international and immigration law, commercial and business litigation, real estate and construction law.

https://www.chamberlainlaw.com/

 

About Ipro Tech, LLC

Simplifying the Process from Discovery to Trial

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

https://www.iprotech.com

 

Do Your Numbers Survive the Tank?

With almost all marketing associated with eDiscovery, Law Firms, Providers and Software companies alike tout that an advantage of using Acme Company is “Efficiency,” but how are people measuring efficiency? A year ago, at our Ipro Innovations conference, we had a breakout session where we posed the question “Do you know your cost per GB?” Of the 40 or so attendees at that session, not a single person raised their hand. Unfortunately, I don’t think anyone was surprised by that non-reaction. Yet here we are claiming “I am the most efficient person in all the land”.

For those who know me, I am an avid fan of the show Shark Tank. I am always impressed by how well prepared the “Pitchers” are with being able to regurgitate their numbers- cost per unit, cost to ship, if we can get a bigger Purchase Order we can use a manufacturer that will drop the price per unit by $0.32. Why can’t our industry do the same? Do we care? Is the pricing model too convoluted? Is it impossible to calculate all the factors? Project Management, Software, Hardware, Storage, Technicians, to name a few. Everyone states that pricing is a “Race to the Bottom,” so there is more pressure on companies involved with hosting to be as aggressive as possible on pricing.

But if efficiency is truly important and a market differentiator, shouldn’t it be emphasized from the top down? When speaking with Chief Officers, Directors and others involved with the bottom line they are interested in how to become efficient. Experience tells us, that’s where the discussion stops. When a company is looking to evaluate a new solution, tool or workflow, the details are usually handed off to an analyst of some sort to go through a spreadsheet of some “374” line items of features they must test. Rarely in my experience have I seen a spreadsheet like this contain something associated with “efficiency.” More importantly, if the analyst decrees that the solution they are evaluating doesn’t have “27” items they want then that solution is deemed a non-solution. But wait, what if a solution allowed you to gain 32% more efficiency overall and those items deemed as non-starters only pertain to 6% of your projects. Does the 32% efficiency on the 94% outweigh the 6%? Do you have a way to calculate that information? Shouldn’t it be weighed? Does the analyst have any guidance as to how to measure that?

I was talking to a CTO just a few weeks back after Legal Week in New York, and we were both lamenting the perception that our industry is so unique we can’t treat our businesses like others outside our industry. Business is business is business, and if you don’t know your numbers, how can you make decisions on pricing, staffing, ROI, TCO? How do you teach your staff about the importance of efficiency? Data sizes are not going down, but pricing is. Wouldn’t the ultimate goal be to do more with the same? With outsiders starting to take an active interest in the direction of eDiscovery maybe it’s time to start paying attention to more than the top line revenue and EBITDA alone. And for some, how do you get an offer from one of the Sharks?

3 Ways to Control eDiscovery Costs

Control eDiscovery Costs

eDiscovery Costs: The Big Picture

There’s no “magic bullet” that will fractionalize eDiscovery costs, but that’s not to downplay the importance of chipping away at them. According to Norton Rose Fulbright’s 2016 Litigation Trends Annual Survey, on average litigation spend can account for at least 0.1 percent of revenue for companies worldwide. And because discovery can eat up more than 50 percent of the cost of litigation, it’s understandable that respondents were wary of eDiscovery spending:

“A significant proportion of respondents talked about the costs and resource implications of eDiscovery and how it was growing out of proportion to the benefits gained.”

—Norton Rose Fulbright’s 2016 Litigation Trends Annual Survey

But rather than considering this a negative, it’s important to see the big opportunity: you can become a hero to your organization by leaning out expenditures on eDiscovery. Empowering you to seize that opportunity is what drives innovation here at Ipro Tech. Let’s take a look at three ways you can save eDiscovery dollars by spending wisely and reducing the amount of time, people and errors involved in the process.

Understand the Scope of Your Data

In the book E-Discovery: An Introduction to Digital Evidence, you’ll find an important (if not common-sense) assertion: “E-discovery costs can inflate rapidly when investigators haven’t planned the discovery’s scope carefully…”

Be fully aware of what it’s going to take to get through your data, and then make sure you have the right resources in place to handle the job. It’s incredibly stressful — not to mention expensive — when you’re left at a standstill because your technology or personnel aren’t enough to get it done.

You can save a substantial amount of money simply by shopping around, rather than scrambling to add resources at the last minute.

stressful ediscovery costs

Automate Key Steps of Your Workflow

With the advent of new eDiscovery technology, such as Ipro’s ADD Automated Digital Discovery® platform, it’s becoming possible to get more done with fewer touches. For example, you no longer need staff dedicated to pushing batches through your workflow. Streaming technology can automatically move data, for example, between processing and review applications — creating a dynamic feed of documents without long waits for each batch.

Fewer human touches not only saves you time, it can drastically cut down those errors which are, frankly, unavoidable with people handling data. To further simplify the process, some of the newest eDiscovery technology includes an easy-to use interface that lets anyone with user permissions upload data to your workflow. You can also find features that help you establish chain of custody, and create numerous types of reports.

Leverage Cloud-based Resources

As we’ve discussed before, leveraging cloud-based resources for eDiscovery can provide a huge competitive advantage. For starters, you avoid the significant expenses involved with IT personnel and infrastructure. Many of today’s most customer-centric technology providers stay on the leading edge with offerings such as software (SaaS) and infrastructure (IaaS) as services.

Savings aren’t the only advantages of moving to the cloud. Because you can add resources as needed, without long-term commitments, you can take on larger (and more lucrative) matters without maintaining the resources needed to handle them. The cloud also removes many technological headaches, leaving you free to focus on litigation.

The Ipro Cloud is one option here, and Ipro has developed a network of more than 400 service providers who offer our software via their own hosting platforms.

Get Answers Today

If you have any questions about the material in this post, please don’t hesitate to contact Ipro Tech. An experienced eDiscovery professional is standing by ready to deliver the answers you need.

Top 4 Reasons for Moving to Cloud eDiscovery

move cloud ediscovery

The first time I saw someone with a netbook, I have to admit thinking, “Who in the world would want a computer that can only connect to the Internet? What about all your files and applications?” That skepticism didn’t last long, though, especially after I saw the price of netbooks — and spent an entire day lugging my 2000s-era laptop around various airport terminals. It’s fair to say experiences like mine helped cloud computing catch on as quickly as it has.

But in some industries folks aren’t so quick to fall in love with the latest technology, and law is certainly one of them. That means early adopters of new legal technology — when it eventually proves essential — will hold significant advantages over those who maintain wait-and-see attitudes. Cloud eDiscovery is a perfect example. With that in mind, I’d like to present what are (in my humble opinion) four of the biggest reasons for moving to a solution like the Ipro Cloud.

1. Cloud eDiscovery Saves You Big Money

Technical resources like servers and IT personnel are expensive, but you entirely avoid those costly outlays when they’re the responsibility of your cloud provider. In fact, many of today’s most customer-centric technology providers are also creating new pricing models — usually tailored to your business needs, as an enticement — that allow you to avoid paying for something you don’t use.

2. Cloud eDiscovery Lets You Focus on Litigation

Let’s be honest: you can only get so much done in a day, and it takes lots of time to learn new stuff. If you’ve put decades toward becoming one of the best in your field, why learn how to be an IT guy? Cloud eDiscovery removes not only much of the cost of technology, but also most of the headaches that come with configuring and maintaining it. You just focus on what you do best… litigation.

3. Cloud eDiscovery Makes You More Nimble

With the ability to add software and infrastructure as needed, you’re free to grow your business in real time, without being handcuffed to projected growth. This business model, which effectively levels the playing field, is quickly catching on. In fact, Forbes estimates that worldwide spending on cloud services will have grown nearly 20 percent — to more than $141 billion — between 2015 and 2019.

4. Cloud eDiscovery Can Give You a Competitive Advantage

Let’s look at competition in the legal sphere like a foot race: If your competitor maintains that wait-and-see attitude while you confidently move forward, it’s like taking off at a dead sprint while your opponent has yet to get past the starting line. If I haven’t convinced you by now, perhaps it’d be best to leave you with some thoughts from the Harvard Business Review:

As cloud services have matured and adoption has increased, research has consistently shown that using cloud has enabled companies to act more quickly and to collaborate more easily. This has conferred competitive advantage on early adopters.

Get Answers Today

If you have any questions about the material in this post, please don’t hesitate to contact Ipro Tech. An experienced eDiscovery professional is standing by ready to deliver the answers you need.