Tag Archives: Processing

Ipro Announces Major Performance and Productivity Gains to its Best-In-Class Processing Engine, eCapture

eCapture by Ipro

Over the last four years, Ipro has been updating its industry-leading processing capabilities based on the foundation of eCapture. It is the backbone processing engine of the Ipro for enterprise solution. Ipro’s new streaming technology has automated the entire eDiscovery process from the upload of data through Production into ECA or Review. Integrating with Ipro for enterprise’s self-service module allows custodians to upload documents without needing direct access to the controller or job queue. The automation allows customers to kick off a job and leave the office knowing that the case is rapidly moving forward.

The quality and the amount of processing options to handle complex data types truly sets eCapture apart from all other competition. This includes the QC Module, which is a feature-rich quality control module allowing customers to filter and find flagged documents, validate processed data, and easily correct issues.

While already hailed as best-in-class by industry analysts and users for its ability to take control over large, complex data sets with outstanding speed and unparalleled quality, Ipro continues to innovate and dramatically improve eCapture, creating major performance and productivity gains in the software, including:

  • Unlimited extraction of meta-data fields
  • Increases in overall processing speed, up to 40%
  • Report generation speed performance gains of up to 95% on SSDs
  • Up to 70% efficiencies in CPU usage
  • Improved processing of new and complex file types
  • Superior image and production quality, including the latest MS Office file types

In addition, several improvements were made in the latest version of eCapture (2019.6.2) including 1) the ability to auto-publish all documents to review, even those held back due to errors, 2) extracting additional metadata from photographs and PDF files, 3) the ability to convert standard discovery to streaming discovery jobs to take advantage of the speed and more efficient workflow, 4) improved handling of documents with passwords, while driving down installation and upgrade times, making it possible to move to the latest version with minimal interruptions to business and down-time.

Finally, eCapture, the engine of Ipro for enterprise, has a robust roadmap, including work with our partners to continue developing secure public API’s—allowing partners full access to customize their workflows and take advantage of the power of eCapture.

Visit us here to learn more about eCapture by Ipro or Ipro for enterprise

 

About Ipro Tech, LLC

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software, services, and support, bundled as a solution and deployed the way you want it—Desktop, On-prem or Cloud—significantly reducing the cost and complexity of eDiscovery.

The Forgotten Middle Child of the EDRM: eDiscovery Processing Challenges and How Technology Can Help

eDiscovery Processing

eDiscovery Processing Challenges and How Technology Can Help

The processing stage of eDiscovery is like the forgotten middle child of the EDRM. Most people working in eDiscovery are focused on how to best preserve and collect data, and then how to find what’s relevant from that collection during review. The processing stage – which falls between those steps – is usually just expected to happen. Like magic. But processing isn’t magic. It’s an important and challenging step in the eDiscovery process that many people may overlook.

Challenges from a Developer’s Point of View

Scott Kirk, Product Manager of Processing at Ipro, said that one of the biggest challenges when it comes to developing software for this stage is the, “near infinite file types and variations within each type.”

This isn’t something that’s hard to grasp when you think about it. Just look at all the programs and applications you may use in a given day: email, chat, social media, planning and content-creation tools, etc. All of these create different file types. Different versions of the same program or application create variations, and different formatting within each of those can create still more variations. So even something as common as a word or an excel file may seem straightforward, there are so many variables that have to be considered (reverse engineering, deconstructing them, gathering the metadata, text, etc.) when getting those collected files into review.

While adapting to new file types is important, Kirk also raises the issue of knowing “how soon to support a new ‘fad’ file-type? Is the work worth it, is the type prevalent enough to warrant the effort, time, and money to support it if one customer comes across an unusual file type once a year?”

Challenges from the User’s Point of View

Tom O’Connor, director of the Gulf Coast Legal Technology Center and well-known industry thought-leader notes three main challenges when it comes to the processing stage:

Loading Data: “Load file prep is still a mess. I (and people I work with) still get up to two-thirds of their load files with errors.”

Separate Programs: “Being able to load data into the program which will also do the review is a major help, instead of having one program for processing then moving it into a separate review program.”

Exception Reporting: “This is absolutely crucial, and it’s astonishing to me how many programs don’t do it or do it in an incomplete manner.”

Steps for Creating a Smooth Processing Stage

Know Your Data

As with most things in eDiscovery, knowing your organization’s data landscape is a good first step. Find out what programs are being used for communication and data creation and include them in a data inventory. That way if litigation should arise, you will have a heads-up for particular file-types that may be easy enough to preserve but might cause issues during processing (such as Slack or other new data types).

Don’t Wait Until It’s Too Late to Start Researching

If you’re a corporation, don’t wait until litigation is imminent to begin researching potential eDiscovery software and service providers. Know the different options which are available to your organization and which would fit your individual needs.

If you’re a law firm, it’s easy to get stuck in a “that’s the way we’ve always done it” mentality. Be on the lookout for trends in new file types that organizations are using, as well as ways to streamline the speed and outcome of data processing. You can also look for a powerful processing engine that built into an advanced Review tool. The goal is to get to the facts of the case as quickly as possible. Which means that processing shouldn’t get in the way of moving collected data into ECA and Review so that relevant data can be identified.

If you’re a service provider, you’ll also want to research if a processing engine can operate by itself or if it’s part of a larger suite of eDiscovery tools, along with any connectors available that would allow you to hook into other applications your clients may need.

Look for a Technology Partner

Fortunately, you don’t have to do all of this alone. After understanding your data and what your processing needs might be, look for a vendor that will partner with you, not only with their software, but also with the ability to provide services and support on demand, so that any situation that may arise can be handled quickly, accurately, and efficiently.

How Ipro Can Help

eCapture is the backbone processing engine of Ipro for enterprise, and can take control over large, complex data sets with outstanding speed, while producing the highest quality documents for review. eCapture’s automated workers require almost no human supervision, allowing it to continue processing data, even after hours.

File Types

Ipro for enterprise can process hundreds of different electronic file types, including complex situations such as extracting comments from PDFs or pulling additional metadata from photographs. You can also feed passwords into eCapture at the start, allowing password-protected data across jobs (Discovery, Streaming Discovery, Data Extract, Process, and Enterprise Imaging) to be unwrapped as they’re processed, including extraction from protected PST files. Then, when the job is complete, you can convert the final document collection to TIFF or PDF using high-speed production technology, saving time and money by streamlining your discovery workflow.

Load File Errors

The most recent reporting from Ipro shows that eCapture has an error rate well below industry standards (13.9% on ingestion and 6.3% on processing). Combine this with the Ipro Support Team’s 95.4% Satisfaction Rating, a Net Promoter Score of 78, and 30 years’ experience in the industry, and you know your data is in good hands.

QC Reporting

Ipro for enterprise has a feature-rich quality control module which lets QC personnel validate processed data in batches appropriate for their skill level. Ipro for enterprise will also flag certain documents for further attention during QC.

Streams into Review

eCapture by Ipro is fully functional as a standalone application, but also works as the processing engine for Ipro’s enterprise solution. With Ipro for enterprise, processed data is streamed directly into review where multiple advanced analytics tools (including ECA and TAR) are available, giving reviewers eyes on documents in minutes.

Find Out How Your Organization Can Get 15x Faster Processing with Ipro!

 

Written by Jim Gill
Content Writer, Ipro

Ipro Announces Expanding Partnership with ProFile Discovery

TEMPE, Arizona – Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today the expansion of its ADD Partnership with ProFile Discovery, an Ohio-based company that has been committed to solving client challenges for over 15 years. The combined commitment of these two companies to helping their customers has naturally led to a strong business relationship that started in 2006.

Originally known as Profile Imaging, this company began as a document scanning and copy shop. When Andrew Keck, CTO, joined the team, he chose to launch the eDiscovery services for the company by purchasing and using Ipro’s eCapture software. Electronic Discovery became the dominating service for this business, resulting in the ProFile Discovery we know today.

Since that initial purchase of one eCapture license, ProFile grew from three workers to five, then ten, and so on, which eliminated the need to invest hundreds of thousands of dollars upfront. Now, they also enjoy the benefits of the Ipro’s Eclipse and ADD platform. Linda Wong, Director of ESI at ProFile Discovery, explained, “Ipro ADD has greatly reduced the time spent discovering, processing, and loading [data] into Eclipse, allowing for a quicker turn around while increasing productivity.”

However, the growth is far from over for ProFile Discovery. Andrew Keck expressed his excitement about ADD and using the Early Case Assessment feature to put together Intel reports on data. The company has goals to use their Ipro Partnership to grow business and continue to move data to the security of the Cloud.

The Ipro Partner Program is designed to help companies offer the products and solutions desired by customers, gain differentiation in provided services, build credibility in the industry, and grow the business. Kim Taylor, CEO/President of Ipro Tech, stated, “We have enjoyed working with ProFile throughout the years, but our momentum as a team hasn’t stopped. Together, we will continue to bring solutions the eDiscovery industry has never seen before.”

For more information about becoming an Ipro Partner, email partnership@iprotech.com or visit their Partner Program page

ABOUT IPRO TECH, LLC

Founded in 1989, Ipro is a global leader in the development of advanced software solutions used by legal professionals to streamline the discovery process. Ipro’s worldwide network of corporations, law firms, government agencies, and legal service providers rely on Ipro’s Enterprise platform to organize, review, process, and produce litigation data of vast sizes and complexity levels more efficiently and cost-effectively than ever before. For more information on Ipro, visit www.iprotech.com

ABOUT PROFILE DISCOVERY

Founded in 2001 and based in Columbus, Ohio, ProFile Discovery leverages a team of seasoned professionals to provide effective solutions throughout the life cycle of digital evidence. ProFile offers a variety of services, including data hosting, forensic services and project management. This company understands the entire EDRM model, and its employees work hard to assist and advise customers throughout the process. For more information on ProFile Discovery, visit www.profilediscovery.com