Tag Archives: Technology

Redaction Errors in Federal Opioid Case Reveal Importance of Legal Technology

legal redaction technology

Redaction Errors in Federal Opioid Case Reveal Importance of Legal Technology

For as long as humans have been writing things down, redactions have been a part of the process. In the beginning, they were used to integrate disparate stories and folktales, but these days, when we hear about redactions, it’s usually in regard to investigations and legal actions.

For the public—especially those who are hungry for conspiracy theories and secrets—redactions are a tantalizing hint at what’s not being said; however, for those in the legal industry, redactions are a part of everyday life. But this doesn’t mean they’re mundane! On the contrary, failure to redact documents or to make sure that redacted content is produced in its redacted format can be case ending (and job ending for the person responsible for the error).

The most common reason this happens, is because law firms are taking the “redact by hand” route instead of using tools that properly manage productions to ensure documents meet the expected production requirements (i.e. making sure the information meant to be kept private is hidden). By not using redaction technology, law firms are flirting with disaster.

Which is exactly where a law firm found itself, after exposing secret grand jury information in a court filing as a result of using Microsoft Word and Adobe Acrobat, instead of specialized redaction technology, which the partner said, “is specifically designed to avoid such issues. The failure to use this software was inadvertent oversight.”

At first glance, the filing appeared redacted, but a member of the press was able to defeat the redaction by simply copying the black-out boxes and pasting the text into a new document.

Ryan Joyce, VP of Strategy at Ipro, commented, “Time and time again we have seen the same headline—a law firm or government agency getting in trouble for not handling their redactions correctly. Why is this still an issue after all these years? Any software can draw a colored box over text, but only the right software will produce it correctly.”

But even when redactions are properly handled, a newly published study by the University of Zurich may make them a moot point. By using a combination of AI and over 120,000 legal records, researchers “were able to identify the participants in confidential legal cases, even though such participants had been anonymized.” And if that doesn’t give pause, they did so with an 84% accuracy rate after mining data for only one hour.

Still, even if anonymized information in legal documents can be defeated—by robots or gross oversight—the requirement to redact documents correctly isn’t going away anytime soon. Which means law firms should ensure they have the technology in place to properly handle redactions, along with the processes in place to ensure that technology is used. If they don’t, it could mean sanctions for the firm and unemployment for the individual who made the error.

How Ipro Can Help with Redactions

Tools like Ipro’s Production Shield (which is included in the enterprise and desktop eDiscovery solutions by Ipro) allow administrators to add another layer of protection for documents that should not be produced. When using Production Shield, such documents are identified during the validation phase of the export process, giving administrators the opportunity to correct conflicts and ensure only appropriate documents are produced.

In addition to Production Shield, Ipro ensures accurate redactions by:

  • Automatically re-OCRing the document to remove any text under the redaction
  • Running validations to ensure redactions are burned in and the text is correct
  • Creating layered redactions, so multiple production sets can be sent to multiple parties
  • Having 30 years’ experience in the legaltech industry – we know our redactions!

 Find Out More About How Ipro Can Ensure Accurate Productions for your Firm!

 

Written by Jim Gill
Content Writer, Ipro

The Verdict Is In: Trial Presentation Software vs PowerPoint

Trialdirector by Ipro

PowerPoint has long been used by attorneys in trial, but is it the best option out there when taking your argument to the jury? An important factor during trial is holding the jury’s attention, relaying the facts of the case in a clear and effective manner and presenting evidence in the most persuasive way to convince the jury to side with your client. While PowerPoint can be a great choice for opening remarks and closing arguments, there is so much more that goes into a compelling case.

Dynamic Presentation

With the technology-heavy world we live in, it’s no surprise jurors expect a certain amount of that tech to follow them into a courtroom. The plethora of law focused TV shows like Bull and CSI helps to perpetuate that idea, so much so that there’s a term for it, The CSI Effect. As courtroom technology becomes even more pervasive, jurors will continue to expect a sophisticated argument during trial.

While it may not be realistic to implement the level of tech in fictional television dramas, it is possible to move away from foam boards and the limitations of linear presentations like PowerPoint and embrace the dynamic presentation.

Dynamic presentation lets you jump to different exhibits, zoom in on particular points in a document to draw the jury’s attention, and display synchronized deposition videos with a transcript of text for jurors to follow along. As you move effortlessly through the evidence, the jurors won’t be able to take their eyes or attention off of you.

Captivate the Jury

The course of a case can shift during trial with unexpected events. Preparation for the unexpected builds juror confidence in the evidence presented. Don’t lose them searching through slides while the expediency of your argument is diminished. Instead, adjust in real time seamlessly adapting to changes. Newly admissible evidence? It’s easily available. A witness answers differently on the stand than in the deposition? Bring up their synchronized video depo for a surefire impeachment. The jury’s attention will stay focused on the details of the case, not the logistics of attorneys sorting through case files.

The Transition

Worried about making the switch? Getting started using TrialDirector is easy. With an intuitive user interface, you can get documents loaded and start putting your case together in a snap. Or grab the resources in MyIpro to help you set up your case. Once you’re ready for more, training is available to unlock the technology’s fullest potential. And if you aren’t quite ready to walk away from PowerPoint completely, that’s okay. You can convert your PowerPoint slides to PDF and upload them to TrialDirector and take advantage of the robust tools available.

While PowerPoint has its place in the courtroom, its features are limited. Why not use a software program specifically designed for trial to prepare, deliver, and ultimately, wow the jury? When you’re ready to take your trial presentation to the next level, you’re ready for TrialDirector 360.

Learn more on our website.

Join us at the Ipro Tech Show April 29 – May 1 for training, hands-on workshops, and networking. Learn more and register today.

Ipro Announces Keynote Speaker for the Ipro Tech Show

Ipro tech show keynote speaker

Tempe, Ariz. Mar 1th, 2019 – Ipro Tech, LLC, a global leader in eDiscovery and Trial software technology announced today the keynote speaker for its popular annual user conference. Ipro Tech Show highlights the company’s dedication to simplifying the process from eDiscovery to Trial. The show provides attendees insights into quality industry knowledge, legal technology futures, productivity drivers, education and training. The Ipro Tech Show will be held April 29 – May 1, 2019.

Ipro is pleased to announce Keynote Speaker, Kevin Surace, Futurist and Disruptive Innovator. Mr. Surace will speak to Ipro attendees about AI, specifically myths vs. reality, future trends, and how to use AI to Future Proof your work with Ipro. AI has been a disruptor of many industries so learning to work with it, and more importantly, leverage it for your benefit is how to ensure future success. In addition to our compelling keynote speaker, we’ve added an Industry Track to the show lineup this year.

“We’re excited to host our customers and industry friends at our user conference offering CLE credits through The Sedona Conference, product training and certification, and hands-on opportunities. This year, we’re bringing even more relevant content to this thriving industry,” said Ipro CEO Dean Brown.

Before and after the conference, Ipro offers comprehensive training and certification courses for its most popular offerings that attendees with an All Access pass can register for, enhancing the conference experience.

Conference highlights include a Monday night Welcome Reception, a chance to meet and connect with Ipro professionals, a Tuesday night dinner, entertainment, networking opportunities with industry peers and an evening of fun with giveaways and prizes. Tuesday and Wednesday mornings, attendees can participate in a 45-minute yoga session. The show wraps up midday on Wednesday with final training ending on Thursday.

Ipro Tech Show 2019 is held at Talking Stick Resort in beautiful Scottsdale, Arizona, which also offers visitors two golf courses, The Spa at Talking Stick, several live entertainment venues and a casino. Spring temperatures in Arizona average in the high 80’s, a perfect opportunity to get a head start on summer vacation with the family. Additional details and event registration can be found at https://techshow.iprotech.com

Sponsorship opportunities are available.

Ipro – Simplifying the Process from Discovery to Trial.

About Ipro Tech, LLC

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software, services and support; bundled as a solution and deployed the way you want it; desktop, On-prem or Cloud, significantly reducing the cost and complexity of eDiscovery.

Ipro Announces Details For The Ipro Tech Show, formerly Innovations

Ipro Tech Show

Tempe, Ariz. Feb 20th, 2019 – Ipro Tech, LLC, a global leader in eDiscovery and Trial software technology announced today additional details for its popular annual user conference. Ipro Tech Show highlights the company’s dedication to simplifying the process from eDiscovery to Trial technology. The show provides attendees insights into quality industry knowledge, legal technology futures, productivity drivers, education and training. The Ipro Tech Show will be held April 29 – May 1, 2019.

“Fresh off a successful showing at Legalweek, we’re excited to celebrate our future with our customers and industry friends at our own user conference that offers CLE credits, training, and hands-on opportunities. What differentiates Ipro from our competitors is that we offer eDiscovery and Trial software, services and support – bundled as a solution. Ipro eDiscovery is deployed the way you want it, Cloud, On-Prem or Desktop,” said Ipro CEO Dean Brown.

Ipro is pleased to announce the return of the Sedona Conference to the 2019 show. The Sedona Conference sessions are among over 50 other informative breakouts that cover eDiscovery and Trial Presentation best practices. Additionally, the company is adding an Industry track to provide attendees information on the trends affecting their work.

Before and after the conference, Ipro offers comprehensive training and certification courses for its most popular offerings that attendees with an All Access pass can register for, enhancing the conference experience.

Conference highlights include a Monday night Welcome Reception, a chance to meet and connect with Ipro professionals, a Tuesday night dinner, entertainment, networking opportunities with industry peers and an evening of fun with giveaways and prizes. The show wraps up midday on Wednesday with final training ending on Thursday. Details on Keynote speakers and additional speakers are to be announced. Early bird registration is closing soon so register today.

Ipro Tech Show 2019 is held at Talking Stick Resort in beautiful Scottsdale, Arizona, which also offers visitors two golf courses, The Spa at Talking Stick, several live entertainment venues and a casino. Spring temperatures in Arizona average in the high 80’s, a perfect opportunity to get a head start on summer vacation with the family. Additional details and event registration can be found at https://techshow.iprotech.com

Sponsorship opportunities are available.

Ipro – Simplifying the Process from Discovery to Trial.

About Ipro Tech, LLC 

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

Ipro is Hiring

Ipro Tech logo

Tempe, Ariz. Jan 29, 2019 – Ipro Tech, a global leader in eDiscovery and Trial technology, announced today the company’s career openings for 2019 due to its growth objectives. Ipro made significant changes across numerous business units, aligning each department’s focus to the overall company goals. As a result, Ipro has positions available for professional talent.

Sales:

  • Business Development Manager for East Coast
  • Proven salespeople with eDiscovery, Trial, and Litigation Software Industry experience

Stop by Booth 302 at Legaltech to chat with existing team members and learn more about working at Ipro.

Development:

  • SDET- Software Development Engineer in Test
  • SDET: Senior Software Development Engineer in Test
  • DevOps: Senior Dev Ops Engineer
  • UX Designer
  • Engineer
  • Backend Developer

 Why work at Ipro?

Ipro offers software, services, and support bundled as a solution and deployed the way you want it, cloud, on-prem, or desktop. Our focus is simplifying the process of discovery to trial, and this is what drives our business. We have renewed focus and streamlined offerings plus services, which differentiate us in a mature market like eDiscovery. Now is the time to join Ipro and be part of a thriving company.

Ipro also offers:

  • Competitive Benefits and Compensation
  • Amazing Open Office
  • Casual Company Culture and Relaxed Dress Code
  • Generous Vacation Policy, Flexible Hours, and Telecommuting Opportunities
  • Located in Tempe, Arizona near the airport, ASU, and many amenities

“Last year was about laying the groundwork for Ipro’s future growth and goals,” said Dean Brown, Ipro Tech CEO. “Our compass is steering us in the right direction, and now is an exciting time to join the team.”

To learn more and apply, check out our Careers page.

 

About Ipro Tech, LLC 
Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

Learn more about Ipro Tech at www.iprotech.com

 

Mike Segal joins Ipro Tech as Chief Revenue Officer

Ipro Tech logo

Tempe, Ariz. Jan 15, 2019 – Ipro Tech, a global leader in eDiscovery and Trial technology announced today the appointment of a new member of its executive team, Chief Revenue Officer, Mike Segal. In 2018, Ipro made significant changes to the sales organization structure. The addition of Mike ensures Ipro has the leadership in place to grow to the next level. Mike comes to Ipro with a 20+ year track record of partnering with and scaling existing sales teams to $50+ million or more. Working with rapid growth organizations, Mike commits for the long term, navigating his teams through the entire customer life cycle in complex selling environments making him an ideal addition to the Ipro team.

“I am excited to join a great leadership team and all the passionate people at Ipro Tech who have been serving this industry and customers so well,” said Segal. “I see the opportunity to shape the vision for this market and drive significant growth through our commitment to customer success.”

Ipro welcomed Dean Brown as their new CEO in mid-2018, and his fresh view of the potential for Ipro to drive value for its current customers and new clients is the core of Ipro’s focus. Backed by private equity firm, ParkerGale, who share the vision for Ipro’s future and the building of an executive team that can serve the company and industry alike.

The eDiscovery business is a very important part of the fabric of the legal systems in the developed world. The processes are at a juncture where driving productivity is a key focus for the industry and those who practice law to keep their prices from going through the roof. As the market matures eDiscovery software providers are looking for ways to differentiate themselves. Ipro not only has the edge within its Ipro eDiscovery Suite but also within the decades of talent on staff who love what they do. Ipro embraces a strong set of values; it stands for something. Their customers also share their values and are enthusiastic advocates for the Ipro brand. As we head into the new year, Ipro continues to focus on simplifying the complex process from discovery to trial.

ABOUT Ipro Tech, LLC
Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.
Learn more about Ipro Tech at www.iprotech.com

Ian Faith Joins Ipro Tech as Director of Marketing

Ipro Tech logo

Tempe, Ariz. Jan 8th, 2019 – Ipro Tech, a global leader in eDiscovery and Trial technology announced today the appointment of a new member of its executive team, Director of Marketing, Ian Faith. With over 30 years of experience, Faith joins Ipro to bring a fresh new approach to marketing and communications. His history includes go to market strategies for products and services in various markets including; Automotive, Entertainment and Consumer Goods industries, working with clients; Nestle, Universal, P&G, Keurig, Panera, and Ford.

Ipro welcomed Dean Brown as their new CEO in mid 2018, and his fresh view of the potential for Ipro to drive value for its current customers and new clients is the core of Ipro’s focus. Backed by private equity firm, ParkerGale, who share the vision for Ipro’s future and the building of an executive team that can serve the company and industry alike.

The eDiscovery business is a very important part of the fabric of the legal systems in the developed world. The processes are at a juncture where driving productivity is a key focus for the industry and those who practice law to keep their prices from going through the roof. As the market matures eDiscovery software providers are looking for ways to differentiate themselves. Ipro not only has the edge within its Ipro eDiscovery Suite but also within the decades of talent on staff who love what they do. Ipro embraces a strong set of values; it stands for something. Their customers also share their values and are enthusiastic advocates for the Ipro brand. As we head into the new year, Ipro continues to focus on simplifying the complex process from discovery to trial.

“It was a pleasure to meet Dean Brown and hear him talk to the potential and layout the vision for Ipro going forward,” said Faith. “Meeting the rest of the team of truly brilliant people at all levels of the company made it an easy choice to leave my role as Snr VP of Global Marketing at a leading consumer goods software company and join the Ipro team. There is a true passion at Ipro to be a great software company enabled by services and a valuable partner to the legal industry with a consultative approach to engagement.”

About Ipro Tech, LLC 
Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

Learn more about Ipro Tech at www.iprotech.com

Ipro Case Study with Chamberlain Hrdlicka

Challenge:

With a thriving practice, the burden of growing discovery volumes was challenging to manage. Chamberlain Hrdlicka had adopted litigation document review, processing, and transcript management software years earlier; however, with exponential growth in client data volumes, the limitations of that software became glaringly evident. They experienced performance and workflow issues on many cases, resulting in a great deal of stress on human resources. As a result, they set out to optimize the firm’s litigation software technology.

Their goals when searching for a new e-discovery solution for the firm and their 125 attorneys were to:

  • Increase ingestion speed by utilizing a distributed computing
  • Improve reviewer efficiency and precision for their legal
  • Reduce stress on their eDiscovery team

Prior to the implementation of the Ipro eDiscovery Suite, they found themselves working nights and weekends waiting for documents to upload into review. Their eDiscovery group could only take on so much work due to the time it took to prepare for review and prepare productions.

Solution

The Ipro eDiscovery Suite provided their firm with powerful processing, review and production capabilities “unlike any we’ve had before,” which allows them to give clients the relevant data they need at quicker speeds. “We’re able to maximize the integrated platform to quickly ingest, cull and search data collections, taking advantage of the advanced analytics features for e-mail threading, deduping, automated clustering and converting relevant documents to TIFF while the review is still in progress.” Chamberlain Hrdlicka

Prior to using Ipro, the process to review a current caseload would require a much larger team of reviewers; now, they can accomplish the same task in less time with significant cost savings. They can conduct a high-level ECA (Early Case Assessment) once the documents are into the review platform to know if there are gaps and whether they have everything they need for the case. The Ipro eDiscovery Suite has allowed them to handle large, intricate cases on a routine basis while mitigating significant impact to their attorneys’ workload. Despite the relatively small team, Chamberlain Hrdlicka can now optimize efficiency and productivity through the use of state-of-the-art technology, setting themselves apart from other firms—both large and small.

Benefits

“The addition of Ipro revolutionized how we work, what services we provide, and the number of resources required to get the work done. Upon implementation, Ipro led us to create a service provider model within our firm, allowing us to save time, resources and money and serve our clients in a more meaningful way.” Chamberlain Hrdlicka

The Ipro eDiscovery Suite ultimately improved the firm’s ability to produce higher quality, streamlined reviews and provided the flexibility to handle cases of any size. Using Ipro, they were able to increase their caseload by hosting over 330 cases and 40TB of data, while still working fewer hours and maintaining a small team. “The workflows are well thought out and the system is intuitive to use, which minimized the learning curve for our technical staff, support personnel and attorneys as they adopted the system.” Chamberlain Hrdlicka

They can offer their clients confidence in what the review process will cost. There won’t be any surprise expenses associated with using a third-party vendor or data hosting fees. They continue to leverage Ipro’s advanced technology to provide innovative, defensible and cost-effective eDiscovery and litigation support services. They can reduce client costs through increased productivity and reduced complexity, rather than by discounting rates.

To learn more about Ipro’s eDiscovery suite and how it can work for you, contact us or visit our website for more information.

 

About Chamberlain Hrdlicka

Chamberlain Hrdlicka is a diversified business law firm with offices in Atlanta, Houston, Philadelphia and San Antonio. The firm represents both public and private companies, as well as individuals and family-owned businesses across the nation. The firm offers counsel in tax planning and tax controversy, corporate, securities and finance, employment law and employee benefits, energy law, estate  planning and administration, intellectual property, international and immigration law, commercial and business litigation, real estate and construction law.

https://www.chamberlainlaw.com/

 

About Ipro Tech, LLC

Simplifying the Process from Discovery to Trial

Ipro is a global leader in eDiscovery technology used by legal professionals to streamline discovery of electronic data through presentation at trial. Ipro draws upon decades of innovation to deliver high-performance software solutions and services that significantly reduce the cost and complexity of eDiscovery.

https://www.iprotech.com

 

Tech Tip Tuesday: Pausing Jobs and How This Could Affect Deduplication in eCapture

Here’s a common situation that could cause problems when pausing jobs and a tip to prevent it.

When it comes to pausing jobs you should know the possible impact this could create with deduplication. In general, pausing a job will not impact anything with the job, but this can change depending on other jobs that are running or will be run. Here is an example of something that can happen:

We start a job called Job A. Then we pause Job A and start another job (Job B) in the same custodian.

We are de-duplicating at the custodian level.

Let’s say Job A has processed 10 files before it was paused, one of those files was found in Job B > Job B will list the item as a duplicate of the item in Job A.

Let’s let Job B finish and unpause Job A and let it finish

The last item in Job A was a duplicate of an item in Job B > Job A will deduplicate it out, keeping the item from Job B

In this case, both jobs have an item that was deduplicated from the other. Whichever job discovers the item first will be the reference, and all other jobs will mark their items as duplicates, even if one job finishes before the other or if a job is paused.

Starting jobs

 

Let’s go over another scenario:

Let’s start Job A and let it get through the same 10 documents again, then pause it

Now we will start Job B and let it finish. One of Job B’s items is a duplicate of one of the items in Job A that is done with processing and gets deduplicated

Now we delete Job A. What happens to the item in Job B? It still is marked as a duplicate, and will still be deduplicated.

Now we are in a problem where an item is getting marked as a duplicate despite the original job being deleted. Normally if we delete Job A before starting Job B, this wouldn’t cause a problem, but because the jobs were active at the same time, the jobs are now “linked” by their duplicate items, and deleting one job means potentially re-running the other.

Knowing this ahead of time in the event you need to pause a job will ensure nothing important to your review gets missed.

For more tips be sure to check out the Ipro Community page or visit Iprotech.com.

TrialDirector 360 is here!

Trial Director 360

Tempe, Ariz., June 25, 2018 — Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today the release of the all-new TrialDirector 360, the most widely-used trial presentation application available. TrialDirector 360 streamlines the trial presentation process with powerful tools to professionally present case evidence in court.

“We’ve made an already proven and robust product even better while keeping the features our clients love about TrialDirector” said Derek Miller, VP of Product Management.

In addition to the powerful and well-known presentation features, the new TrialDirector 360 includes:

• New database structure to increase reliability and performance

• Updated user interface with customized layouts to fit your workflow

• Ability to share your case and collaborate with others during your trial preparation

• Transcript Management tool with advanced video editing options, including redactions

• Bulk update exhibits in minutes with dynamic labels and resequencing options

• Easily compare designations by party with options to edit video clips on-the-fly

TrialDirector 360 is loaded with new features that simplify the entire trial prep workflow for legal teams. Visit our TrialDirector 360 page to learn more or email sales@iprotech.com

Attending ILTACON 18? Click here to schedule a private demo of TrialDirector 360 or any Ipro product.

About Ipro Tech, LLC

Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. With the addition of the industry leader in trial presentation, TrialDirector 360, Ipro provides solutions from discovery to trial.