Yearly Archives: 2016

Ipro Continues to Boost ADD Automated Digital Discovery®

Tempe, Ariz., October 24, 2016 — Ipro Tech, LLC, a worldwide leader in eDiscovery solutions, announced today the release of several enhancements to its flagship platform Automated Digital Discovery® (ADD). The new version, ADD 2016.3.1, supports forensic image files and lets users further centralize case management across the entire ADD workflow.

“This latest release represents Ipro’s sustained commitment to providing added value across a broad range of litigation scenarios, as well as continuing to cut back the amount of time it takes to get cases through the discovery process,” said Ipro COO Sarai Guerra. “At Ipro, we have a profound understanding of what drives the bottom line for litigation professionals. And that’s precisely what drives our own innovation. We’re constantly looking for new and creative ways to make the eDiscovery process more simple, affordable and automated.”

Users of ADD 2016.3.1 can now employ ADD Media Manager to mount, scan and process forensic image files. It also offers the ability to select relevant individual folders and files within a drive, rather than processing and reviewing irrelevant content. ADD supports logical and physical forensic file types including EnCase .E01, EX01, .L01, .LX01; AccessData .AD1; .DD and .RAW images (Unix/Linux); Forensic File Format .AFF; and other common formats such as .VHD, .ISO, .DMG, .MFS01, etc.

Further bolstering ADD is the ability to more effectively centralize case creation and processing. With ADD 2016.3.1, an already efficient process now requires even fewer touches and provides a more streamlined experience. Case administrators need only to access the ADD Administration view to globally create New Managing and Sub-Clients, New Cases or Projects, and New Case Users.

About Ipro Tech, LLC

Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process and produce litigation data of vast sizes and complexity — more efficiently and cost-effectively than ever before. To learn more visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or go online to find a Partner today.

Precision Discovery Achieves Ipro’s Platinum Partner Status

Tempe, Ariz., September 20, 2016Ipro Tech, LLC, a worldwide leader in the design of eDiscovery workflow software, today announced that Precision Discovery, an industry leader in eDiscovery, discovery consulting, managed review, computer forensics, and custom software, has earned Ipro’s Platinum Processing status. The platinum distinctions are the highest partnership status Ipro offers.

“Our primary goal is to help customers navigate the complexity of today’s data-centric landscape by delivering high-quality, consistent, and defensible results,” mentioned Peter Drummond, Managing Director of Operations at Precision Discovery. “By utilizing Ipro’s products, we can provide our customers with more control and greater insight into the eDiscovery process while reducing overall spend. Earning Ipro’s Platinum Partner recognition is another way of showing our clients we have the people and technology they can trust. We are tremendously proud of our team for their hard work and dedication in achieving this distinction.”

Servicing the legal market since 2008, Precision offers Ipro eCapture and Allegro. The products are components of Ipro’s integrated workflow platform, Automated Digital Discovery. To date, Precision has five certified eCapture Administrators.

“We are honored to expand our partnership with Precision Discovery,” said Geoff Schmidt, Regional Vice President of Ipro. “By achieving Platinum Status, Precision Discovery communicates their commitment to their clients by offering the best technology, coupled with the best expertise to their users.”

About Ipro Tech, LLC

Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process, and produce litigation data of vast sizes and complexity more efficiently and cost-effectively than ever before. To learn more visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or visit our website to find a Partner today.

About Precision Discovery
Since its inception in 2008, Precision Discovery, Inc. has become an industry leader in eDiscovery, offering a full suite of discovery services including managed review, computer forensics, data processing and hosting, and cutting edge software solutions. With over 20 years of expertise, Precision Discovery’s employees have a long and effective track record of performing high-quality work while meeting the demands of litigation. The company is 100% employee owned.

Headquartered in New York, Precision has offices around the country including Chicago, Philadelphia, Bethesda, Denver, Anaheim, Orange, and Santa Clara. Precision Discovery can be found online at www.precisiondiscovery.com.

Sarai Guerra Appointed Chief Operations Officer of Ipro

Guerra brings over a decade of industry experience to Ipro’s leadership team

Tempe, Ariz., August 29, 2016Ipro Tech, LLC, a worldwide leader in automated eDiscovery software, today announced the appointment of Sarai Guerra as Chief Operations Officer. In her role, Guerra will be responsible for overseeing all internal technical operations including management of support, training, and software development.

With 16 years of experience in litigation support, Guerra began her career managing large scale cases, technology deployment and client relationships for service providers. Since joining Ipro, her responsibilities have included managing client relationships, implementing best practices, and assisting with maximizing workflows and ROI.  Guerra was most recently Sr. Vice President of Professional Services of Ipro where she was responsible for establishing Ipro’s global Professional Services organization to help law firms, corporations, service providers and government agencies identify and implement workflow strategies, planning and technology deployment. Prior to joining Ipro, she oversaw global litigation support services for Latham & Watkins, an AmLaw 10 firm.

“Over the past year and a half, Sarai has done an amazing job while serving as our Senior Vice President of Professional Services,” said Kim Taylor, President and CEO of Ipro. “Since arriving at Ipro, she has been a “take charge & get things done” contributor, which has had a huge impact on all aspects of our business, across all departments.  She has been absolutely dedicated to raising the bar by building a department with solid processes, great customer service, and a vision to be THE elite team in the industry.”

About Ipro Tech, LLC
Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process, and produce litigation data of vast sizes and complexity more efficiently and cost-effectively than ever before. To learn more visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or visit our web site to find a Partner today.

Ipro Announces New Alliance with Microsoft Office 365

Tempe, Ariz., June 24, 2016Ipro Tech, LLC, a worldwide leader in automated eDiscovery software, announced today that it has joined the Microsoft eDiscovery Partner alliance. Ipro plans to offer solutions that integrate with Microsoft Office 365 Advanced eDiscovery and Microsoft Azure.

The integration of Ipro products with Office 365 and Microsoft Azure will allow organizations to quickly extract Office 365 files during litigation and investigations, and seamlessly import into Ipro’s automated workflow platform, ADD Automated Digital Discovery, and directly into review.

“Conventional eDiscovery is fraught with inefficiencies and costly data imports/exports for each stage of the discovery process,” said Kim Taylor, President and CEO, Ipro. “Ipro’s product integration with Office 365 will accelerate discovery from the Azure cloud into our review platform and deliver greater efficiency around how the industry conducts eDiscovery.”

The ADD platform utilizes patent-pending automation technology to help customers’ lower their costs and resources needed to manage litigation data. Once the workflow and settings are configured at the beginning of discovery, the data can stream into review avoiding the time delays, errors and budget overruns common in other eDiscovery systems. From start to finish, managing eDiscovery has never been easier.

By integrating with Office 365, millions of law firm, corporate and government users will be able to leverage ADD to stream data instantly into review without costly starts and stops; and further reduce the amount of data required to be relocated outside of their environment.

About Ipro Tech, LLC
Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process, and produce litigation data of vast sizes and complexity more efficiently and cost-effectively than ever before. To learn more visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or visit our web site to find a Partner today.

Ipro Introduces Self-Service with New Release of ADD Automated Digital Discovery®

Ipro Empowers Users to Upload Data for Automated Processing

San Francisco – June 13, 2016 – Ipro Tech, LLC, a worldwide leader in the design of eDiscovery workflow software, introduces self-service data upload, making it easy to upload case documents directly to the ADD platform and Eclipse review.

ADD utilizes patent-pending technology to stream data to review in minutes without the time delays, errors and budget overruns common with other eDiscovery systems. With the addition of self-service, users now have the ability to easily upload data and choose to process and filter the data instantly into review, or users can choose to process the data at a later date. This feature empowers users from corporations, law firms and service providers to easily upload data in a central location so litigation support teams can focus on more technical tasks like workflow and analytics consulting. As data is uploaded, it is tracked across the workflow in a forensically sound manner keeping case teams aligned and productive from start to finish. Data can be uploaded to internal servers, a service provider or the Ipro Cloud reducing the time, cost and inefficiencies of traditional processing for both small and large cases.

“ADD continues to be the fastest way to get data into review,” said Kim Taylor, President and CEO, Ipro. “By including self-service, we’ve built even more simplicity into the workflow and enabled end-users to quickly upload data to a secure sub-site while our award-winning data processing engine trusted by thousands of eDiscovery professionals operates in the background with limited human interaction.”

Ipro’s ADD Automated Digital Discovery platform will be showcased at the Legaltech West Coast Conference, June 13 -14, 2016 in booths 204 and 206.

Ipro products are backed by a 30-day money back guarantee, superior customer service and after-hours technical support. Media Manager with self-service is an optional component of ADD. To learn more about the ADD Automated Digital Discovery platform, schedule a product demo by visiting iprotech.com/ADD.

About Ipro Tech, LLC
Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process, and produce litigation data of vast sizes and complexity more efficiently and cost-effectively than ever before. To learn more, visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or visit our web site to find a Partner today.

The 2016 Innovation Awards: E-Discovery Document Review, Hosting, Processing, and Legal Hold

For our 2016 Innovation Awards, LTN is recognizing select technology companies for outstanding, innovative product achievements

Zach Warren and Ian Lopez, Legaltech News
June 8, 2016

In the week leading up to Legaltech West Coast, Legaltech News is profiling the 2016 Innovation Awards winners. In addition to the law firm, corporate legal department, and pro bono winners that are profiled before the event, LTN also recognizes select technology companies for outstanding, innovative product achievements. Today’s profiles recognize e-discovery’s best, including the Document Review Platform, Hosting Provider, Processing Platform, and Legal Hold Software winners.

For more information and registration information on Legaltech West Coast, held in San Francisco on June 13-14, please visit legaltechshow.com.

E-Discovery Processing Platform: Ipro
Automation is the name of the game for ipro’s eCapture. The platform touts automated processes for a number of actions that previously required human review, including automatically copying data, validating files, processing, filtering, loading, batching and tagging documents based on automated keywords. The eCapture platform also promotes streamlining by incorporating data streaming into its workflow, allowing for review as processing occurs and eliminating many common e-discovery starts and stops. eCapture also works with data centers across the globe.

Read more: http://www.legaltechnews.com/id=1202759566044/The-2016-Innovation-Awards-EDiscovery-Document-Review-Hosting-Processing-and-Legal-Hold#ixzz4B1Tq161n

The 2016 Innovation Awards: E-Discovery Document Review, Hosting, Processing, and Legal Hold

For the 2016 Innovation Awards, LTN is recognizing select technology companies for outstanding, innovative product achievements

Zach Warren and Ian Lopez, Legaltech News

June 8, 2016
In the week leading up to Legaltech West Coast, Legaltech News is profiling the 2016 Innovation Awards winners. In addition to the law firm, corporate legal department, and pro bono winners that are profiled before the event, LTN also recognizes select technology companies for outstanding, innovative product achievements. Today’s profiles recognize e-discovery’s best, including the Document Review Platform, Hosting Provider, Processing Platform, and Legal Hold Software winners.

For more information and registration information on Legaltech West Coast, held in San Francisco on June 13-14, please visit legaltechshow.com.

E-Discovery Processing Platform: Ipro

Automation is the name of the game for Ipro’s eCapture. The platform touts automated processes for a number of actions that previously required human review, including automatically copying data, validating files, processing, filtering, loading, batching and tagging documents based on automated keywords. The eCapture platform also promotes streamlining by incorporating data streaming into its workflow, allowing for review as processing occurs and eliminating many common e-discovery starts and stops. eCapture also works with data centers across the globe.

Read more: http://www.legaltechnews.com/id=1202759566044/The-2016-Innovation-Awards-EDiscovery-Document-Review-Hosting-Processing-and-Legal-Hold#ixzz4B1Tq161n

Is Ediscovery Getting Easier?

Technology in Practice: The Blog

Posted by Jennifer Johnson

Mar 7, 2016 4:30:00 AM

As Canadian law firms make the leap to next generation technology, there is a desire to balance the requirements of their average cases with the need for advanced technology that will allow them to position themselves in an increasingly competitive marketplace. This puts more pressure on technology decisions than ever before.

We sat down with Kim Taylor, COO and President of Ipro, to find out what his predictions are for the ediscovery industry, and to gain first-hand insight into how their ever-evolving suite of tools may satisfy and influence our marketplace.

Q: Kim, your 24 years of experience in the industry is largely on the vendor side. How has this informed the development of Ipro’s product suite over the past 3 ½ years?

A: People in the service side of ediscovery have a crazy life filled with long hours, frustration, and many lonely nights processing or quality checking work product. Over the years, I have missed many of my kids’ soccer matches or dance recitals either because I was at work or on the phone serving our clients. Ediscovery professionals truly deserve a medal, or better yet a software solution that can solve the business problems that drains their time. Wearing service shoes for so many years has been invaluable in helping Ipro build better software. It is not only what drives me but many of the people at Ipro who have shared the same experience.

Our newest release called ADD Automated Digital Discovery, is an automated and highly scalable workflow platform. It was designed based on the lessons learned by being in those trenches. It is our goal to give people their lives back, while improving the quality of their work product and helping to reduce the costs of ediscovery. With the release of ADD, the company is delivering on its {i-proclamation} – that simple, affordable and automated ediscovery should be the expected norm. The patent-pending technology was designed to streamline the ediscovery process by removing the many starts and stops, which required constant human interaction. With ADD once you have the case templates configured upfront, all you have to do is add more data.

If you haven’t seen it, contact Commonwealth Legal to set up a demo!

Q: There are a number of products out there claiming to do what the other more established tools do. What should clients be paying attention to in their evaluation process?

A: Our industry is seeing the rise of a number of new ediscovery cloud software companies that say they are easier. I applaud the introduction of these new companies. It shows our industry is growing. The cloud is an efficient way to deliver software. That’s why we offer it as an option. However, the cloud in of itself doesn’t solve pervasive customer challenges.

Whether from the cloud or installed behind a firewall, other solutions are still relying on yesterday’s approach of breaking data into chunks, manual QC, manual processing, etc. With ADD’s data streaming and automation, we are removing those time consuming starts and stops, which affects everything from processing time to chances of errors. It also takes advantage of templates that are created up front as well as having built systems to mimic or replace the constant need for supervision or technical expertise babysitting the data. Frankly we are putting the much needed tribal knowledge into the software and allowing litigation professionals to focus on more important work.

To solve customers’ hardest problems in a meaningful way, ediscovery software providers have to offer more than just a pretty UI and hope their customers don’t notice superficial feature sets or less than stellar results from processing. It has to be the full package. Ediscovery is hard. To solve the hardest problems in ediscovery, you need a team that has “been there and done that.” Or to put it another way, you must ensure it’s simple, affordable and automated for your clients.

Q. What challenges are subsiding as the technology evolves?

A: Historically, our industry has met the massive growth of data with complicated and disconnected workflows. Ipro has been working hard to solve the toughest ediscovery challenges by decreasing processing time, preventing errors from happening, reducing the human capital requirements and lowering customers’ overall costs. Our solution requires less time and people to focus on tedious, mundane tasks, which delivers higher quality work product and lower costs. We have the workflow and data expertise with the necessary software tools to make it happen.

Q: So many clients are hesitant to take the plunge and commit to one product. Other than features, what should our clients be considering?

A: You need to have confidence in the company too. Ipro has been one of the industry’s most trusted litigation software developers since 1989. Our worldwide network of leading law firms, litigation service bureaus, corporations, and government agencies rely on our applications to address every stage of the litigation lifecycle efficiently and cost-effectively.

While Ipro has changed over the years, one thing has remained constant: our commitment to our family of customers, employees, and partners who help make us successful. At Ipro we have some of the best talent in the legal industry. Ipro’s employees – from senior management to development – have significant case and service provider experience, with a thorough understanding of edscovery best practices and the importance of efficient workflows.

Q: How is Ipro’s technology helping to speed up the delivery of relevant documents into the hands of subject matter experts?

A: Can you imagine getting data and before you’re even done copying it to your network documents are visible in your review system?

While other systems require large data sets to be processed before lawyers can begin looking at the documents to determine relevancy, ADD has unleashed the power of automation and streaming data by eliminating batches so data no longer has to wait for users to check it. Batches are broken apart, but the chain of custody for all data is tracked throughout. Data is copied, verified and processed at the folder or container level simultaneously while filters such as date ranges, file types and de-duplication methods are applied automatically. With ADD, litigation data now has the ability to move along each stage without having to wait for human interaction and can be streamed into a document review system before a review team is even assembled. ADD is built for scale and can accommodate significant growth without effecting its performance or automation gains.

Q: Do you see the market stabalizing as we approach 2020?

A: 2020? Whew! I was asked something similar while being interviewed by ALM at LegalTech this year, and I think it is because of the perceived uncertainty everyone is looking for some insight. My opinion on this is really based upon the 24 years I have been in this industry.

The industry has always been evolving and under constant flux. However, it does feel like it is changing more now than ever before. This is why it is very important to pick a company that has stood the test of time, that continues to innovate and push the boundaries of automation, workflow, quality, speed, simplicity and overall cost reduction. It is also just as important to pick companies that have forged strong relationships with a partnership where they have successfully navigated turbulent waters together over a very long period of time. Ipro and Commonwealth Legal have done just that for over 15 years. Together we make a great team that gives our customers the confidence that they are in good hands for now and into the future.

Q: So, how is Ipro making ediscovery easier and more affordable?

A: In my opinion, easier and affordable go hand and hand. Ediscovery is hard and requires a great deal of resources to do it right. We have analyzed the entire process to uncover inefficiencies and areas that require a great deal of hardware, time or specialized people. I also think it starts with our mindset about the process. It is our belief this is one big data factory and we have to treat it as such. Every factory in the world has a well-defined workflow process coupled with automation, checks and balances and metrics to ensure things go as planned. By having this holistic approach we can have huge impacts on the overall outcome including quality and costs. Let me give you some examples:

We have templates that can be configured at the beginning of the case and can be utilized throughout the process ensuring consistency and allowing the data to flow through to review.

Once someone maps the custodians and hit the ‘Go’ button the data will be copied, verified, processed, filtered, and loaded into Eclipse or other review tools with no starts and stops along the way.

In review we automatically index the new data and apply keywords again without human intervention or starts and stops.
But it doesn’t stop there. When you do a production we automatically look for possible privilege documents and do an extensive quality control check analyzing the production making sure families are not broken, or missing files to name a few.

We also include analytics in Eclipse, which is a huge cost savings. You no longer have to make a case by case decision to do technology assisted review or the many other benefits of analytics like near email threading, near duplicates, clustering, categorization, etc.

Additionally we’ve made our licensing module super flexible, where any client can rent or burst their licenses by the hour, by the week or by the month. We truly want to make it easy for customers to be able adjust for the peak periods of work, without breaking the bank the rest of the year.
Another great benefit is MyIpro. We built a client portal for all of our customers to have one place to go for everything Ipro. We have best practices document, videos, specification, downloads and even an area where you can see what new features and even what bugs we’re currently working on. It is our goal to empower our customers to have everything they need at their fingertips.

This is a lengthy answer but you can tell we have a lot of great things going on here at Ipro. I almost feel like I am doing one of the info-commercials saying it will slice, dice and even make your coffee for you in the morning!

My recommendation is for you to come to our Innovations conference in Scottsdale, AZ from April 25-27, 2016. It’s free to attend and you will get to see what the next year’s roadmap looks like while rubbing elbows with other folks who use our software.

Great insight from a true leader of our industry. Special thanks to Kim Taylor for taking time out of his day to share his vision and give us a glimpse into what’s ahead with Ipro.

Is DIY Discovery Upon Us? [D4 Interview with Ipro CEO]

By Peter Coons, D4

Recently, a number of eDiscovery software companies have been touting DIY and Software as a Service (SaaS) as an alternative to the traditional methods used to prepare ESI for review and production. Currently, law firms and corporations will process ESI in-house or send it to a vendor that provides these services. Once processed, the ESI is published to a review platform where legal teams can review for relevance, privilege, etc. Sounds simple, right? Well, it’s not. Otto von Bismark once quipped, “There are two things you don’t want to see being made – sausage and legislation”. I would add eDiscovery to that statement. It is a multi-step process that calls for perfection and speed at the lowest possible price. It can take teams of people, software and hardware to move ESI from start to finish. It is inefficient and costly and I have always thought that there has to be a better way.

So, when I started hearing that software companies have solved this age old problem I was both excited and skeptical. I wondered how corrupted files would be handled and where quality control fit in. How could this antediluvian process be simplified? The claim from the software companies is that after initial setup, one can simply upload emails and documents to the cloud only to have them magically appear in a document review workspace. Voila! Can it be that simple?

Kim Taylor thinks so and that his company’s product is the answer. Kim is the CEO and President of Ipro, a company that makes eDiscovery software and recently launched its Automated Digital Discovery (ADD) product. I sat down with Kim at a conference last month and asked him a few questions about ADD and his thoughts on the SaaS movement in the industry.

PC – Can you describe what ADD is and why you feel it is game changing?

KT – ADD is game changing in many ways. Ipro has changed the traditional model, by developing a patent-pending automation and data streaming technology. Similar to how Netflix streams data so viewers can watch movies instantly vs. waiting for the entire file to download, Ipro is the first in the industry to stream eDiscovery data from process to process, and is the fastest way to get data into a review system. I believe that ADD will do to eDiscovery what Plug-N-Play technology did to computers in 1995. It is going to simplify the entire eDiscovery process where all cases, no matter what the size or sophistication of the firm, will be able to properly comply with eDiscovery requests.

Think about this scenario… You need to get data to your service provider or from the corporation and have it processed, filtered and loaded into a review system. This is very easy with ADD’s self-service system enabling anyone to be able to upload data for their service provider or for themselves, have it processed, filtered and loaded into different review tools tracking the data throughout the process. ADD takes advantage of pre-defined workflow templates that can be customized for every case, which removes the technology complications and the need for technicians to babysit the process. This allows the data to flow freely through the many stages needed to properly process data to get into review systems. Removing the starts and stops, and locking down the case settings greatly improves the speed and efficiency while reducing chances for errors. You can also send larger data sets via hard drives as well and it can be processed and loaded the same way being tracked in the same tracking system.

PC – Is it truly automated?

KT – Yes. The goal of the ADD platform is to dramatically reduce inefficient, costly e-discovery workflows that occur through human input in the process. What it means in the day-to-day work is that tedious, time-consuming manual processes are being converted to automated ones. Using ADD’s advanced technology, litigation teams are now able to set up pre-defined templates to auto-copy data, auto-validate files, auto-process, auto-filter, auto-load, auto batch and auto-tag documents based on auto-keywords – all tasks that before ADD required a human touch. With ADD, there’s more predictability, more affordability and more structure around how the industry conducts e-discovery. Even though ADD automates the process that doesn’t mean that it limits the user from making needed changes, handling exceptions and making QC checks. We purposely made it easy to interject yourself into the process whenever needed to ensure the highest quality and flexibility. The automation and efficiency gains allow litigation teams to focus on higher value work, to be less focused on troubleshooting errors and accomplish more than they could before.

PC – You mentioned that ADD seeks to solve business problems; don’t you mean discovery problems? What business problems does ADD solve?

KT – We really believe in our i-proclamation that e-discovery should be simple, affordable and automated. By delivering on that promise, we’re solving both e-discovery and business headaches. After 24 years of being in the e-discovery industry and working on countless cases, I have reduced the business problems to these four items: lowering the cost to process and review, preventing errors, shortening the time needed, and reducing the human capital needed to ensure a successful project. ADD solves these issues, which are e-discovery and business problems since they contribute to the cost and overall success of the litigation. The efficiency gains that customers experience help businesses do more with less. Improving the bottom line and boosting productivity are time-honored business problems that ADD helps with. At Ipro, we’re constantly looking at the entire e-discovery process for ways to improve efficiencies. One great example of this is including analytics and Technology Assisted Review at no cost. Many customers used to pay hundreds of thousands of dollars to utilize TAR on their cases, they don’t need to do that any longer.

PC – eDiscovery software companies and vendors have been hyping DIY eDiscovery for years, but have failed to fully deliver. Why do you feel you have solved the puzzle?

KT – The opportunity to increase efficiencies and to reduce the overall cost of eDiscovery has been the promise of DIY eDiscovery for a number or years. I think these failed because they did not have the entire process automated and integrated from beginning to end including the tracking of the data. Our self-service module allows Ipro customers (service providers, law firms, corporations, government agencies) to easily upload data and kick off data streaming to deliver instant processing directly into review with very little need for intervention. We are very excited about people trying ADD and seeing it in action. ADD delivers on all of the business problems mentioned earlier for our customers’ success… preventing errors from happening, boosting efficiency and lowering overall costs.

PC – Does this mean that eDiscovery vendors will become obsolete?

KT – There is an important place for eDiscovery partners, not vendors. eDiscovery is hard and it truly takes a village to do it the right way. To solve the hardest problems in eDiscovery you need a team that has “been there and done that.” This is why it is very important to pick a company that has their values and goals aligned with yours. Are they committed to reducing the costs while improving the quality and the time needed? These companies need the necessary experts to help in the entire process from the beginning. Are they helping you understand what is needed for collections? Can they advise you on how to best cull down your data, so you are processing and reviewing less? Do they have the necessary security to protect your data in today’s ever-changing security landscape? Do they have the expertise to provide manage services to augment your existing team? It is also just as important to pick companies that have successfully navigated turbulent waters over a very long period of time with the track record of winning.

PC – When is ADD not a good option for an eDiscovery matter?

KT – ADD is a great option for all types of cases and technical expertise. Don’t let its simplicity and automation hide the fact that it is built for speed, performance, and quality. For data intensive matters, which more and more cases are becoming, its ability to scale is unmatched, and you have the confidence knowing that Ipro’s 27 years of industry knowledge is behind it. Many smaller cases cannot afford the cost of analytics, so they miss out on all its power and time and cost savings. That is not the case when using ADD with Eclipse, our web-based review tool. Analytics is included at no additional charge. Ipro also offers a desktop review tool Eclipse SE, which can utilize the data processed by ADD, and will have future integrations to take advantage of all ADD’s processing capabilities. Eclipse SE is a feature-rich desktop review solution that lets customers ingest, review and produce from one in-house tool, significantly simplifying the workflow over legacy desktop review software. Eclipse SE also makes it easy to ramp up to Eclipse, web-based review, if needed. Ipro is about choices for our users. Between ADD and Eclipse SE we feel we have our customers covered.

PC – Is the SaaS delivery model where every software provider should be heading?

KT – SaaS gives organizations an alternative to buying, building and maintaining large, costly IT infrastructures. The predictable cost structure delivered by some SaaS offerings is frequently delivered as managed services and under subscription pricing models that make good business sense for many customers. We believe in SaaS. It’s an important option for customers to have, however, it’s not the right solution for every organization. Our industry is seeing the rise of a number of new eDiscovery SaaS or Cloud software companies. I applaud the introduction of these new companies. It shows our industry is growing. However, the cloud in of itself doesn’t solve pervasive customer challenges. Established service providers like D4 have been offering document review via the web for over a decade. It’s an efficient delivery mechanism that is important to employ and maximize. To solve customers’ hardest problems though in a meaningful way, you have to offer more than just a pretty UI and SaaS credentials. It has to be the full package with deep features that solve the critical and real-world pain points. I also believe with the complexities of litigation, that it’s crucial that customers have choices about deployment, what partners they use and licensing flexibility. One size shouldn’t fit all, even with SaaS.

Final Thoughts

Regardless of where the technology is today with respect to delivering on the DIY promise, it is clear that it’s the direction it’s heading. As someone who has been in this industry for almost two decades, I am excited about this movement. Because as much as I love sausage, I don’t want to see how it’s been made – I just want to enjoy the end result.

– See more at: http://d4discovery.com/discover-more/2016/5/is-diy-discovery-upon-us-interview-with-ipro-ceo#sthash.LEum7sbr.6iTzePqk.dpuf

Ipro eCapture Named Best eDiscovery Processing Platform

eCapture

Tempe, Ariz. – May 5, 2016 – Ipro Tech, LLC, a worldwide leader in the design of eDiscovery software, today announced that eCapture, its eDiscovery data processing software, was selected as the Best eDiscovery Processing Platform in the 2016 Legaltech News Innovation Awards.

“It is a great honor to have eCapture selected as the industry’s best eDiscovery Processing Platform by Legaltech News,” said Kim Taylor, President and CEO, Ipro. “Our goal is to make eDiscovery less complex so that our customers can accomplish more in fewer steps.

Ipro eCapture is the data processing powerhouse trusted by thousands of eDiscovery professionals in law firms, service providers, corporations and government agencies. It is a truly automated electronic processing solution designed to perform electronic discovery, processing, and production tasks quickly and without error. eCapture can be used stand alone or as the processing engine of Ipro’s ADD Automated Digital Discovery platform.

Using ADD with eCapture, litigation teams are now able to set up pre-defined templates to auto-copy data, auto-validate files, auto-process, auto-filter, auto-load, auto batch and auto-tag documents based on auto-keywords – all tasks that before required a human touch. The net result, there’s more predictability, more affordability and more structure around how data is processed.

The Legaltech Innovation Awards recognizes legal technology leaders, products and projects in the community. Award recipients were selected by a panel of judges comprised of members of Legaltech News’ editorial staff.

Ipro will be exhibiting eCapture, ADD and its other products at Legaltech West Coast Conference, Booths 204 & 206, June 13-14, 2016.

About Ipro Tech, LLC

Founded in 1989, Ipro is a global leader in the development of advanced eDiscovery software solutions. Ipro’s ADD Automated Digital Discovery® workflow platform helps customers organize, review, process, and produce litigation data of vast sizes and complexity more efficiently and cost-effectively than ever before. To learn more, visit www.iprotech.com. To schedule a private demonstration, email sales@iprotech.com or visit our web site to find a Partner today.